MBA1469 How Many Support Agents Do You Need? - a podcast by Omar Zenhom
from 2020-02-25T05:01:36
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At our software company, we pride ourselves on customer support. We differentiate ourselves with it, and always have. It’s kind of our thing. So we weren’t surprised to field several questions about customer support when we attended a recent conference. What many people wanted to know was how many support personnel are really necessary. For […]
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