MBA1563 Must Read: Never Lose A Customer Again by Joey Coleman - a podcast by Omar Zenhom

Retention is the new acquisition. As business people, we put a ton of effort into getting new customers. But so many of us fail to devote adequate focus to keeping the customers we have. It’s a plague! A syndrome. A common pitfall that’s swallowed a million businesses.  So how can you keep — and keep […]

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