MBA1804 How to Wow Your Customers With Little Things - a podcast by Omar Zenhom

When it comes to delighting customers (and making sure they remain customers), a little can go a long way! Tiny gestures can have a huge impact on retention, churn, and word of mouth for your business. In this episode, we explore some of the best pound-for-pound investments you can make in customer relations. The gestures […]

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