Episode 12 - Automation in Insurance with Carol Poulsen - a podcast by Jerry Cuomo

Jerry is joined by Chief Information Officer at The Co-operators Group, Carol Poulsen. They discuss the important role automation is playing in the insurance industry and how companies are moving from standard risk mitigation to AI-powered risk prevention. Carol describes how automation is allowing insurance to put customers at the center, instead of at the end of a process. She also shares what innovations AI could bring to insurance in the coming years and how those innovations could shift risk and save you money.  

Art by Danielle Elchik.

Further episodes of The Art of A.I.

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Website of Jerry Cuomo