493: Helping Patients Make Good Choices - Dr. Jim McKee - a podcast by ACT Dental

Helping Patients Make Good Choices

Episode #493 with Dr. Jim McKee

Your average intelligent patient wants a healthy mouth. But for that to happen, they need help making good decisions. And to guide you into developing informed, enthusiastic, and committed patients, Kirk Behrendt brings back Dr. Jim McKee from Spear to share the wisdom he learned and applied from his predecessors. Don't just sell crowns — give patients the choice of better oral health! To learn how, listen to Episode 493 of The Best Practices Show!

Episode Resources:

• Dr. McKee’s email: jim@mckeedds.com 
• Dr. McKee’s Facebook: https://www.facebook.com/jim.mckee.104
• Dr. McKee’s social media: @jim.mckee.104
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Links Mentioned in This Episode:

Dr. McKee’s Advanced Occlusion workshop at Spear: https://campus.speareducation.com/workshops/advanced-occlusion/details/syllabus

Dr. McKee’s Demystifying Occlusion seminar at Spear: https://campus.speareducation.com/seminars/demystifying-occlusion/details/schedule

Dr. McKee’s study club: https://chicagostudyclub.com

Main Takeaways:

Put your patients’ needs first.

Inform and educate your patients.

Break down treatment into stages.

Make patients feel informed, not sold to.

Give patients time to think about treatment. 

Quotes:

“Everyone hears “complex treatment planning” and they think there's going to be a full-mouth reconstruction. Not true. I've done a lot of full-mouth reconstructions two crowns at a time. And it may take six, seven years to do the whole case. But it was done at a pace that the patient could afford to do it, both maybe financially and emotionally, because sometimes patients really aren't ready to make that full commitment. That’s what I mean about helping patients make good choices.” (5:22—5:48)

“What I did in the early years, I would do the two crowns and I'd forget about the rest of the case. What's changed is, if we keep the patient’s best interest in the forefront of our treatment planning thought process, that was what forced me to learn how to phase treatment. And once I could phase treatment, my case acceptance went up. Because face it, you're going to do a full-mouth rehab, or someone needs that level of dentistry, whatever it is. That's a big ask. And a lot of times, patients simply can't do it. So, therefore, it becomes helpful as a dentist if you can break that down into stages.” (5:48—6:24)

“There's an old saying that every full-mouth rehabilitation is a number of...

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