496: What Are You Willing to Do? - Rachel Wall, RDH, BS - a podcast by ACT Dental

What Are You Willing to Do?

Episode #496 with Rachel Wall, RDH, BS

You want a successful, profitable practice. So, what are you willing to do to achieve that? There are a few key things you should be willing to invest in, and Kirk Behrendt brings back Rachel Wall, CEO and founder of Inspired Hygiene, to help you identify what's worth doing to help your patients and your practice. To hear her advice for elevating your systems and your practice, listen to Episode 496 of The Best Practices Show!

Episode Resources:

• Rachel’s website: https://www.inspiredhygiene.com  
• Rachel’s Facebook: https://www.facebook.com/InspiredHygiene
• Rachel’s social media: @inspiredhygiene
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Links Mentioned in This Episode:

Overjet: https://www.overjet.ai

Pearl: https://www.hellopearl.com

Denti.AI: https://www.denti.ai

Dr. Roy Shelburne: http://royshelburne.com

Inspired Hygiene’s Standard of Care worksheet: https://www.inspiredhygiene.com/standardofcare

Main Takeaways:

Be willing to commit to a high standard of care.

Be willing to look into medical reimbursements.

Be willing to get out of your comfort zone.

Be willing to consider assisted hygiene.

Be willing to train and to delegate.

Be willing to use AI diagnostics.

Quotes:

“There's not one way to run a dental practice, and there's not one way to elevate and improve a hygiene department either. And you're going to hear a lot of great things from all of Kirk’s guests. If you get one little pearl and put it all together, it’s going to make an amazing difference.” (4:55—5:10)

“You want to have as few denied claims as possible. We’re playing in that lane. We want to have as much success for our patients in our practice as possible, from a clinical and a financial standpoint. So, what are some of the things that we can arm ourselves with to be able to make sure that our diagnosis is ironclad, and our documentation is ironclad, and that our systems within the practice are supporting the hygienists to be able to have the time that they need to do a diagnosis? Because that's always the knee-jerk reaction with this. We’re in this age right now of like, ‘Okay, something’s got to give.’ Hygiene wages are going up. Reimbursements are going down. And the first thing everybody thinks about is time, ‘Well, we’ve just got to see more patients in the day.’” (10:37—11:31)

“Consider something like assisted...

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