513: Dentistry is a Team Sport - Heather Crockett - a podcast by ACT Dental

from 2022-12-19T03:00

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Dentistry is a Team Sport

Episode #513 with Heather Crockett

You're not just a dentist — you're also the player and the coach for your team! And to help you and your practice be on your A game, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to explain how football relates to a dental practice and the takeaway tips that you can start using today. You can't run your practice alone! To start becoming the best team possible, listen to Episode 513 of The Best Practices Show!

Episode Resources:


Links Mentioned in This Episode:

Traction by Gino Wickman: https://benbellabooks.com/shop/traction

Main Takeaways:

Delegate and elevate. You can't do dentistry alone.

Alignment with your team is essential.

Have countermeasures in place.

Positivity breeds positivity.

Be a confident leader.

Quotes:

“Last night, I went to a football game with my husband, and I was thinking of a couple of my clients and some of the struggles that they’ve recently been having. And some of those struggles come from the fact that they — in my mind, I'm thinking that they're the quarterback, and they're going on the field, and they need their team to come with them, and they need their team. This is a huge deal. They need to have a team around them supporting them as they're going onto the field to play this team sport. They can't do it by themselves. And oftentimes, they carry too many of the things that they need to do with them.” (3:06—3:42) -Heather

“I was just talking to a client this morning about how they could delegate using their digital printer to one of their team members. But sometimes, they're a little bit hesitant to let something like that go or to train their team on it. But they're doing one too many things. We talk about better practice, better life. Part of that better practice, better life is letting go, delegating and elevating to our other team members. And we need to be able to trust our team to take these tasks on, to protect us. Like, as the quarterback, we need the offensive line. We need that center to protect us so that we don't get sacked.” (4:06—4:42) -Heather

“You're going to have plays. You go out, and each team member knows the play when the quarterback calls the play or when the coach calls the play. And so, then, the team knows how to execute that play. They know their role. They know exactly which route to run in that play. Well, if we don't tell our team what those plays...

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