529: Why Trust Requires Rules in Your Practice - Heather Crockett - a podcast by ACT Dental
from 2023-01-25T03:00
Why Trust Requires Rules in Your Practice
Episode #529 with Heather Crockett
Without trust, you don't have a team. Building that trust is hard work, and Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share tips and advice for getting started. Before anything else, you need to establish some rules! Once you do, everything else will become a lot easier. To learn why you need rules to build trust as a leader, listen to Episode 529 of The Best Practices Show!
Episode Resources:
- Heather’s email: heather@actdental.com
- Heather’s Facebook: https://www.facebook.com/heather.r.crockett
- Heather’s social media: @actdental
- Subscribe to the Best Practices Show Podcast
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Links Mentioned in This Episode:
Books by Patrick Lencioni: https://www.tablegroup.com/books
Traction by Gino Wickman: https://benbellabooks.com/shop/traction
Brené Brown: https://brenebrown.com
How Should a Company Share Its Values? | Q+A by Simon Sinek: https://www.youtube.com/watch?v=5yE541BY-1c
Books by Simon Sinek: https://simonsinek.com/books
DiSC: https://www.thediscpersonalitytest.com
Main Takeaways:
Everyone needs a good set of rules.
Building trust with your team requires hard work.
Understand predictive trust versus vulnerability-based trust.
Once you establish rules, you will attract people who like those rules.
If you're having a hard time establishing rules, hire a coach to help you.
Quotes:
“The issue is trusting one another on a deeper level than just predictive trust. Predictive trust, when we delineate between predictive trust and a different kind of trust that’s a vulnerability-based trust, our predictive trust is, I know that my husband is going to take the trash out because he’s so great at doing that every Friday morning before the trash guy comes. I know that Chris is going to show up to my meeting on time because that's who she is. She’s going to show up on time, every single time. Those are predictive-based trust type of behaviors. What we are going to dive into today, we’re going to talk about vulnerability-based trust and what that looks like.” (2:20—3:05) -Heather
“Vulnerability-based trust is...
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