544: 12 Systems to Prevent Burnout - Ariel Juday - a podcast by ACT Dental

from 2023-03-01T03:00

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12 Systems to Prevent Burnout

Episode #544 with Kirk Behrendt & Ariel Juday

At some point, you and your team members will experience burnout. Without great systems in place, you may end up where you don't want to be! To help you prevent burnout in your practice, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to share 12 simple systems you can start implementing today. Planning is the key to preventing burnout! To learn how to get started, listen to Episode 544 of The Best Practices Show!

Episode Resources:


Main Takeaways:

Planning is the key to prevent burnout for you and your team.

Create checklists and task lists to streamline the workday.

A spreadsheet of important contacts will save you time.

Review the schedule in advance with team members.

Reassess your goals and values periodically.

Plan your ideal schedule and then protect it.

Use technology to save your energy.

Remove negative communication.

Ask for help when you need it.

Have a plan B in place.

Leave work at work.

Quotes:

“[Burnout starts] when they don't prepare for the growth . . . We see a lot of practices, and they’ve made it so far just based off of their own knowledge, or their people that they have are great team members. But what they don't realize is when you multiply team members or you multiply patients, things get stressful because we’re not doing things necessarily the same way every time, or we don't have a system, or we don't have a checklist. So, then things start getting missed, and then we get overwhelmed.” (4:37—5:12) -Ariel

“A system means that we all know what we’re responsible for, when we’re responsible for it, and how to get it done. So, if we have every team member on board and they know what they're supposed to do, they have their daily tasks, they have their daily systems, then we know exactly where we’re at in the system and we don't go home thinking, ‘Did that get done? Did I miss that lab case? Did I forget to submit that insurance claim?’ Because as soon as we start taking work home with us is when we know we’ve already hit that burnout threshold.” (6:30—7:04) -Ariel

“Create basic checklists and task lists for every position. So, what is your admin team members’ daily checklist? What is your office manager’s daily checklist? What is your assistant and hygiene? Have one for everyone. That way, we know, one, are all of the tasks getting done? And two, are multiple team members doing the same task? Because we can easily divide it in a better, more efficient manner if we know who’s doing what and if it’s going toward that department’s strengths.” (7:19—7:51) -Ariel

“Something everyone can do is make a daily task list for every position so that you...

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