579: Membership Plans: Automation&Intelligence - Dave Monahan - a podcast by ACT Dental

Membership Plans: Automation & Intelligence

Episode #579 with Kirk Behrendt & Dave Monahan

Patients want dental care, but they feel that it’s too expensive. Employers want to offer dental care, but they feel that it’s too complicated. Dentists want to provide dental care, but PPOs are getting in the way. How can we solve these problems? It’s called a membership plan, and it’s the solution to providing easier, affordable, more transparent care. To explain how it works and the intelligence behind it, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, a platform to liberate dental care for patients and dentists. With a membership plan, everyone wins! To learn more about Kleer and the benefits of offering a membership plan, listen to Episode 579 of The Best Practices Show! 

Episode Resources:

• Dave’s email: dave@kleer.com 
• Mention ACT for a special offer! https://www.kleer.com/partner/act-dental
• Kleer’s Facebook: https://www.facebook.com/KleerLLC
• Kleer’s social media: @kleerllc
• Subscribe to the Best Practices Show Podcast
• Join ACT’s To The Top Study Club
• Join ACT’s Master Class
• See our Live Events Schedule here
• Get the Best Practices Magazine for Free!
• Write a Review on iTunes

Links Mentioned in This Episode:

Kleer Intelligence: https://www.kleer.com/kleer-intelligence

Best Practices Show Episode 578 with Shelley DeGroff: https://www.youtube.com/watch?v=VIXlupM40DA

Main Takeaways:

Incorporate a membership plan to increase revenue.

Membership plans will increase uninsured patient visits.

You will have recurring revenue with a membership plan.

A membership plan will help you move away from PPOs.

Investors will pay much, much more for subscription practices.

Quotes:

“A membership plan will improve patient engagement, the retention, and the revenue you generate from your uninsured patients. That's typically the number-one reason to do a membership plan. Most practices assume their uninsured patients come in, accept treatment, and everything is great. If you actually pull the data out of practice management systems, uninsured patients, on average, come in once every two years. Let me say that again — once every two years. And they accept half the amount of treatment of your insured patients. And so, it looks great when your insured patients come in and accept treatment, and you use your UCR maybe with a discount, and things like that. But you can make that so much better if you focus on those patients and gave them what they want.” (4:08—4:53)

“So, what do [patients] want? Well, we've done a lot of research. We actually did interviews...

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Website of ACT Dental