591: 3 Ways to Foster Team Loyalty and Retention - Heather Crockett - a podcast by ACT Dental

from 2023-06-19T03:00

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3 Ways to Foster Team Loyalty and Retention

Episode #591 with Heather Crockett

Are you tired of high turnover in your practice? If you want to know how to retain the best people you can find, listen to this episode! Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, with three ways to help you attract the right people, earn their trust, and gain their loyalty. If you truly care about your team, show them! To learn the three things you can do to keep your team in your office, listen to Episode 591 of The Best Practices Show!

Episode Resources:


Links Mentioned in This Episode:

ACT’s To The Top Study Club (July 28, 2023)

ACT’s To The Top Study Club (August 11, 2023) https://www.actdental.com/event/members-only-climb-with-us-register-for-august-11-2023-ttt-study-club

ACT’s check-in form

The 5 Languages of Appreciation in the Workplace by Paul White and Gary Chapman

“Wise-up Wednesday from Zane Benefits: Employee retention strategies for dentists; real costs of losing an employee”

Main Takeaways:

Team first, patients second.

Have great weekly team meetings.

Get the right people in the right seats.

Schedule frequent, consistent check-ins.

Appreciate and show appreciation to your team.

Quotes:

“Turnover is expensive. It's painful. It hurts. I pulled this stat up. The cost of employee turnover in dentistry — think about this — for a dental hygienist making $60,000 a year, that's $30,000 to $45,000 in recruiting and training expenses. Others predict the cost is even more...

Further episodes of The Best Practices Show with Kirk Behrendt

Further podcasts by ACT Dental

Website of ACT Dental