609: How to be the Boss and a Nice Person at the Same Time - Kirk Behrendt and Dr. Barrett Straub - a podcast by ACT Dental

from 2023-07-31T03:00

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How to be the Boss and a Nice Person at the Same Time

Episode #609 with Kirk Behrendt and Dr. Barrett Straub

Being a boss can be difficult, but it becomes even more so when you’re trying to balance it with being nice to everyone. This is one of the hardest concepts to master, but today Kirk Behrendt brings back the CEO of ACT Dental, Dr. Barrett Straub, to tackle the topic and explain how it’s possible to be the boss and a nice person at the same time. To learn how to find the balance, listen to Episode 609 of The Best Practices Show!

Episode Resources:


Links Mentioned in This Episode:

Read Traction by Gino Wickman

Read Good to Great by Jim Collins

Read Who Not How by Dan Sullivan

Main Takeaways:

The desire to be liked often outweighs the necessary behaviors required to be a boss.

Clear is nice.

Seek respect, not being liked.

Establish value-based rules and be consistent with them.

The right “who” is the solution to most leadership challenges.

Don’t give orders—ask questions.

Help your team find fulfillment.

Quotes:

“I'd like to think we're all—most of us—are really nice people. I think that's true. And we're learning as we go. We graduate dental school, we get into a practice. We've become leaders, and we're learning on the job how to lead. And our human desire is to be liked. That's just an innate human desire that we all have. We want to be liked by other people, and so our first assumption is that if I am liked by my team, they will view me as a good leader. And the pain point is that that's not true and actually the desire to be liked pulls you further away from elective leadership.” (02:29—03:05) Dr. Straub

“I wanted to be liked. And then I realized you have to have like and respect. And I've learned a little bit, and as I'm still learning, like is a byproduct. You can start with like, but the real like happens as a result of doing the right thing, being consistent.” (03:17—03:35) Kirk

“I was chronically inconsistent. I was going with where everyone's emotions were, where I could go today. And what I found is that I made and more great people miserable over this process. And so leadership is hard, we have to learn this. And I would say leadership is not one of those things you

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