622: How AI Could Be Better in Dentistry Than in Healthcare - Florian Hillen - a podcast by ACT Dental

How AI Could Be Better in Dentistry Than in Healthcare

Episode #622 with Florian Hillen

Do you want to elevate patient care? AI is your answer! To introduce the next big thing in dentistry, Kirk Behrendt brings in Florian Hillen, founder and CEO of VideaHealth, to showcase their AI software used by thousands of dentists and practices. Using it will increase trust with your patients, improve treatment acceptance, and optimize scheduling. To learn more about VideaHealth so you can start using it today, listen to Episode 622 of The Best Practices Show!

Episode Resources:

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Links Mentioned in This Episode:

Watch Florian’s TEDx

Read more about VideaHealth’s FDA clearing

Read about VideaHealth and Henry Schein’s partnership

Main Takeaways:

Using AI can optimize scheduling.

AI will help increase your case acceptance.

You will be able to identify more treatment options with AI.

Building trust and increasing patient education is easier with AI.

It’s not AI versus clinicians. AI working with clinicians is a win-win.

Quotes:

“I believe that [AI] is an industry-wide disruption. Similar to when we had industrialization, or every time we have very new technology, a lot of things are changing. But I truly believe it will change for the better. In dentistry, in particular, I think it will enable clinicians to finally spend more time with their patients to build this patient-provider relationship and trust, and also make the job much more fun while it helps them on diagnostics, as well as automate a lot of administrative tasks. I think there's a huge opportunity.” (5:13—5:50)

“I think there are problems pre-office visit, during the office visit, and maybe post-office visit. Pre-office visit is all about patient engagement, scheduling appointments, etc. I think, there, we would see AI relatively quickly being introduced where you can have a natural feeling discussion with the office of when you should schedule or reschedule your appointments. It helps the provider because you can be super responsive also on the...

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