657: Empowering the Owner&Associate Synergy - Dr. Christian Coachman&Dr. Sean Bahrami - a podcast by ACT Dental

657: Empowering the Owner & Associate Synergy - Dr. Christian Coachman & Dr. Sean Bahrami

The dynamic between an owner and an associate can be complicated, but it doesn’t have to be. Learn the 5 qualities to choosing a great associate and how to help them grow within your practice. And understand the 4 step system to onboarding an associate to create successful partnerships. To learn how, listen to Episode 657 of The Best Practices Show!

Episode Resources:

• Subscribe to The Best Practices Show podcast https://the-best-practices-show.captivate.fm/listen
• Join ACT’s To The Top Study Club https://www.actdental.com/ttt
• See ACT’s Live Events Schedule https://www.eventbrite.com/cc/act-dental-live-workshops-306239
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• Write a review on iTunes https://podcasts.apple.com/us/podcast/the-best-practices-show/id1223838218

Links Mentioned in This Episode:

Learn more about Digital Smile Design https://digitalsmiledesign.com/

Register for DSD Residency 1 https://digitalsmiledesign.com/education/attend-a-course/dsd-concept-level/dsd-residency-1

Main Takeaways:

Think differently as an owner. Think differently as an associate. 

Accept the challenges and acknowledge the challenges.

Owners should empower the Associates to update and improve systems, to provide a sense of purpose. 

There are 5 qualities in an ideal dentist: charisma, artistic skills, ethics, clinical skills and scientific background.

You can’t peak at age 25. You need the drive to continue to grow. It’s 50% of being a good dentist. 

Make a roadmap and a clear line of sight to a partnership, if that is your goal to keep and retain good people.

Quotes:

“It is a dynamic that is a bit tricky because owners are never are carrying themselves in the practice and associates aren’t happy with the lack of systems or some of the systems in the practice. So that’s when we found how we can bring these two different worlds and make them thrive.” (6:28—6:48)

“Whenever you join a practice, as dentists we tend to become a super star. We want to become the superstar of the practice and that’s how it is. And every owner, they have established their way of doing things for an extended period of time. And when you come in as an associate, they’re not so open to learning or bringing new systems into the practice because in their eyes the practice is established.” (7:29—8:00)

“When you start accepting the challenges and acknowledging the challenges. So imagine an owner and an associate just starting the conversation and saying let’s just acknowledge how different we are and how different is our perspective. And if we start acknowledging this from each other I believe that is a great initial step.” (11:00—11:25)

“I opened up the conversation. I’m not looking for a 9-to-5. I’m looking to build a career. I want to be involved in the practice. And that was something, when I was looking for a position, I struggled with. Because many of the practices I was going to, I would tell them that I want to be involved in the practice. I want to bring new ideas, they would reject that because it’s their practice, but luckily with my uncle he was open to that, because he was at a point where he wanted to start to slow down and he wanted someone to bring that energy into the practice.”...

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