661: 5 Quick and Easy Ways to End the Year Strong - Ariel Juday - a podcast by ACT Dental

661: 5 Quick and Easy Ways to End the Year Strong - Ariel Juday

Looking to ensure you finish the year strong and have a great December? We have the treatment plan for you! Find out how to wrap up 2023 and use this 5 step process well into 2024 too. Learn more in Episode 661 of The Best Practices Show!

Episode Resources:

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Links Mentioned in This Episode:

To the Top study club:  https://www.actdental.com/ttt

Main Takeaways:

Tip #1: Fill the schedule with patients who are already scheduled.

Tip #2: Remind patients to use their FSA or HSA and how they can use the funds. 

Tip #3: Think outside the box and be flexible as a team. 

Create a holiday call list. 

Tip #4: Take time to celebrate with your team. 

Tip #5: Take time to care for yourself and your health.

Quotes:

“I like to just say what are some quick easy ways that we can do…because we all know momentum is easier than motivation. So we if we can get the momentum going into the new year, the energy is even better and stronger when our team is excited.” - Ariel (1:50—2:10)

“#1…Fill [the schedule] with patients that are already scheduled. You have lots of opportunity in the schedule already. You just have to look for it. For example, how many hygiene patients are in the schedule that have unscheduled treatment? Can we go ahead and get them done on the same day? Or vice versa. Is there someone coming in for an emergency and they haven’t had a cleaning in a while? Is that something that we can go ahead and just utilize those patients that are already walking in the door.” - Ariel (3:15—3:46)

“Same day dentistry does not mean right now. So if they have a hygiene service and they need to go and do something for an hour, a lot of patients will come back…So don’t think it has to be done right now because you don’t ever want to hinder the schedule of currently scheduled patients, but there are lots of opportunities, you just have to be open to looking for it.” - Ariel (5:53—6:20)

“#2…We all know there are a lot of insurance and flexible spending accounts that at the end of the year, those funds expire…That is money your patients have put aside and put away for that they’re just going to lose, so we want to remind them. And sometimes they don’t even know they can use it at their office.” - Ariel (6:35—7:07)

“#3…The easiest way [to think outside the box and be flexible as a team] is just set the expectation. Tell the team ‘Hey, for this month we’re going to be a little flexible. We are going to think of solutions.’...You get that deadline of December 31st. You know that your office is closed that week. I hear a lot of admin team members answer the phone and say ‘Sorry. We’re booked.’ …These patients are currently motivated and they are wanting to come in, so at the very least can we put them on a short call list? A priority list? Is there a way utilize a different column or chair? How can we get them in

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