Episode 15 - Interview with Robert Skrob — World Renowned Retention Specialist - a podcast by Harbor Marketing Agency

In this episode, I speak with Robert Skrob, author of Retention Point and one of the most recognized customer retention specialists in the world. Robert and I dive into how to build customer relationships by delivering transformations, crafting your onboarding experience, positioning your subscription box as a luxury experience, and much more.

Contact Robert: https://robertskrob.com/
Retention Point: https://amzn.to/358XtKN
Harbor Marketing Agency: harbormarketingagency.com

Further episodes of The Box Biz

Further podcasts by Harbor Marketing Agency

Website of Harbor Marketing Agency