#041: The Productization of Customer Intelligence with Blair Reeves - a podcast by Michael Helbling, Tim Wilson, and Moe Kiss

from 2016-07-19T04:30

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What IS customer intelligence? What is a customer? Is the customer best understood by breaking the word down into its component parts: "cuss" and "tumor?" Would that be an intelligent thing to do? Will these and related questions some day be answered by self-aware machines? Will any of *these* questions be answered on this episode? Give it a listen and find out!

The mish-mash of companies, products, and miscellany mentioned on this show include: Adobe, Oracle/ATG, SAS Customer Intelligence, Salesforce.com, Scott Brinker (Chief Martec), Domo, Data Studio 360, Tableau, iJento, Netezza, SPSS, Unfrozen Caveman Lawyer, Eight Is Enough, Legend of the Plaid Dragon (and the Slack version), Office Vibe, p-value article on fivethirtyeight.com (and the p-hacking app), and the "AI, Deep Learning, and Machine Learning" video.

Further episodes of The Analytics Power Hour

Further podcasts by Michael Helbling, Tim Wilson, and Moe Kiss

Website of Michael Helbling, Tim Wilson, and Moe Kiss