Customer-Centricity through The Perfect Order - a podcast by Bonnie D. Graham

The buzz: 'I can see clearly now the rain is gone.' The digitization of global economies has shifted traditional supply chain models. You need to access accurate, consolidated data and integrate outcomes throughout your organization real-time, in order to respond to short-term demand while keeping your eye on long-term strategic objectives and commitments. How can you manage the complexity and laser-focus your decisions on being customer-centric? Create the Perfect Order. The experts speak. Jamie Larsen, EY: 'If you change the way you look at things, the things you look at will change' -Max Planck. Rich Benner, Monsanto: 'Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves' -Steve Jobs.
Martin Barkman, SAP: 'We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten…' -Bill Gates. Join us for Customer-Centricity through The Perfect Order.

Further episodes of The Digital Transformation of Your Supply Chain presented by SAP

Further podcasts by Bonnie D. Graham

Website of Bonnie D. Graham