29. Intercom, and Architecting a Company on Jobs to Be Done - a podcast by Clay Christensens Forum for Growth and Innovation at the Harvard Business

Continuing our focus on Jobs to Be Done, Derek is joined by Intercom Co-founder and Chief Strategy Officer Des Traynor, to discuss how Intercom's model was built from the ground up with the framework. Be sure to take a look at Intercom's helpful JTBD resources. 

Further episodes of The Disruptive Voice

Further podcasts by Clay Christensen's Forum for Growth and Innovation at the Harvard Business

Website of Clay Christensen's Forum for Growth and Innovation at the Harvard Business