006: A Patient Refuses to Pay - A Simple Tip to Increase Collections of Your Over 90 Day Accounts - a podcast by Josh Renken DDS

On today’s episode, I discuss the often uncomfortable topic of collections. Specifically, I underline ways to stress the importance of your relationship with your patient, while successfully collecting on most, if not all, of your overdue accounts.

Creating a successful practice comes with many pitfalls and the last thing you want to do is create a strain on your relationship with patients. Listen in as I emphasize the importance of working with patients to pay off debts and not alienate them in the process.

Today’s Topics:

• Steps for dealing with past due accounts
• Writing effective 90-day letters to patients whose bills are past due
• How to determine which bills to send to collections and which to write off

I would love to hear your feedback on today’s episode. Send me a message at practicewater.com.

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This podcast is sponsored by PracticeWater, providing online training and other products to implement health and profit strategies in your dental practice. Visit PracticeWater to learn more!

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