EPS 275: The Weekend Show with Chris Notter and Steven Dickson (part 76) - a podcast by Chris Notter

from 2021-11-07T10:34:44

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New show - new location

Even the weather can't stop us!

Customer Service Experience - more important than ever!

Business class configuration
Modernization
Value product not Volume
Is there the focus?
Will employees also up their game and be given the direction of 'the ultimate - expected service quality'
Clarity of offer is so important

Well done to Wizz Air and Ryanair -- positive results

Good luck to BA for Speedbird 1 flight tomorrow

Quantas - great news ref returning staff 5-6 months earlier than expected

Jetstar - 75,000 tickets sold in a 72 hour period

Onwards and upwards... More good news needed..

QR - good initiative re the commitment to transfer ULD fleet over to Safran''s fire resistant containers.

Further episodes of The EVA podcast

Further podcasts by Chris Notter