081 - Designing With Empathy — with Sophia Ahamed - a podcast by The Futur

Sophia Ahamed is a designer and founder of design agency Monograph&Co. She and Chris go deep into the role that empathy plays in creative business. Spoiler alert: it's an important one. They talk about how losing someone can trigger a perspective shift and, subsequently, how you can use your own life experiences to build greater empathy with your clients.
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