Podcasts by The Future of Work
A Podcast about the future of work
Further podcasts by The Fin Exploration Company
Podcast on the topic Technologie
All episodes
The State of Knowledge Labor from 2019-10-23T18:39:10
When and how can leaders determine whether to build labor in house, with BPOs, or through a cloud infrastructure? In this talk, we’ll discuss how the business process outsourcing industry is evolvi...
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AAI 2019 Opening Remarks: AAI Year In Review from 2019-10-23T18:38:46
A retrospective on what has changed in the last 12 months since our last gathering. What were some of the most impactful AAI innovations and how has the overall landscape evolved?
Speaker:...
The State of Operations Tools from 2019-10-23T18:24:55
An evaluation of CRMs, Salesforce Service cloud, Airtable, Zapier, and more. What types of tools are needed, finally good enough to use, and over-hyped for setting up AAI systems?
Panelist...
RPA and Automation from 2019-10-23T18:24:39
Robotic Process Automation is one area of AI that has proven real traction and product market fit, growing into a multi-billion dollar industry over the last ten years. RPA today is an oligopoly bu...
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Next Generation End-User Services from 2019-10-23T18:24:15
Bots, chat services, and conversational commerce have fundamentally shifted the way people interact with brands and customer service teams. What is the hype cycle around these technologies and what...
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The Startup Path to the Future vs. Enterprise Modernization from 2019-10-23T18:23:54
The pros and cons as big companies try to modernize vs. new companies spring up. Is it easier to build AAI from scratch or incorporate it into existing systems?
Panelists:
Amrish Singh...
Measurement and Optimization Strategies from 2019-10-23T18:23:07
The future of operational quality and efficiency in AAI will be supported by continuous process measurement and big data. Given the complexity of measuring hybrid human + machine systems, what are ...
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Fireside Chat with Amar Kendale from Livongo from 2019-10-23T18:22:38
Fireside Chat with Amar Kendale from Livongo by The Fin Exploration Company
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