Podcasts by The #HCBiz Show!

The #HCBiz Show!

A practical podcast on the business of healthcare w/ hosts Don Lee and Shahid Shah. The premise behind #HCBiz is that we can't "just innovate". Sure, you may have a great idea, an all-star team and execute flawlessly, but if you don't understand the complex dynamics of the healthcare business you'll never get traction. We'll identify the issues that impede change, explain why they exist and find ways to work with them, through them, or around them. In short, we'll help you create space for innovation in healthcare through technology (HealthIT | HIT | Digital Health) and workflow. We'll also explore health policy, administration and the psychology behind it all. Finally, we help you align your ideas to business incentives, market them to healthcare leaders and get the sale.

Check out all of our podcasts, videos and blog posts here: http://thehcbiz.com/

Produced by Glide Health IT LLC in partnership with Netspective Media.

Further podcasts by Don Lee and Shahid Shah

Podcast on the topic Wirtschaft

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The #HCBiz Show!
The Business Case for Being Patient-First with Brian Sanderson from 2022-10-05T13:46:03

There's no business case for doing the right thing in healthcare. Fortunately, being patient-first is the right thing to do and can be good for business too.

Today we talk with Listen

The #HCBiz Show!
Building an Innovation Lifecycle Ontology from 2022-09-16T13:25:07

It's easy to experiment with new tech and produce products that look and sound innovative. It's much harder to tie your innovation efforts to strategic objectives with measurable outcomes and th...

Listen
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Putting Ambient Intelligence into the Clinical Workflow at Scale with Peter Durlach from 2022-08-25T20:57:38

There’s no shortage of development when it comes to AI and ML in healthcare. The technology is already powerful and continues to advance. The challenge, as always, is getting things into the cli...

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Privacy and Security by Design with John Giantsidis from 2022-05-20T05:53:50

MedTech and Life Sciences commercialization expert, John Giantsidis of Listen

The #HCBiz Show!
Empower the Care Team to Empower the Patient with Omar Nagji from 2022-05-16T03:39:15

There is a lot of attention being paid to the patient experience, and rightly so. However, we haven’t paid enough attention to our clinicians and caregivers and what they need to guide our patie...

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Applying AI and ML to Help the Humans of Healthcare Achieve Better Outcomes - Prashant Natarajan from 2022-05-06T04:15:06

Digitization means taking paper charts and putting them into EHRs. Digital transformation means leveraging the digital asset to do something we never could before. Applying AI/ML in healthcare w...

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Do You Know Where Your Patients (and Money) Are Going? with Ray Deiotte and Sean O'Malley from 2022-04-28T02:47:30

Most health systems don’t understand their own referral networks or patient flows. From an overall fiscal standpoint, they may know who their best and worst physicians are but there’s little cla...

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Tokenization: Stop Sending All that PHI - Sequent at ViVE 2022 from 2022-04-06T02:57:11

Healthcare orgs share large amounts of PHI with 3rd party vendors. They share it for analytics, rev cycle management, call center services, and more. It's a necessary part of the business. But you ...

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How to Build Your Own Customer - Alex Yarijanian at ViVE 2022 from 2022-03-30T14:00:57

It's difficult for Digital Health startups to find alignment between their innovations and the complex business realities of healthcare. That is why this show exists. We discuss it in nearly eve...

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The Continued Push Towards Virtual First Healthcare - Karsten Russell-Wood at ViVE 2022 from 2022-03-25T03:00:04

Virtual-First thinking and telehealth adoption exploded during the pandemic. Since necessity was the driver there is some expectation that demand and use will scale back as the pandemic wanes. Yet ...

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How to Be a Good Partner to Health Systems - Ed Marx at ViVE 2022 from 2022-03-21T04:01:54

There's a difference between being "just another vendor", and being a true partner to your customers. Ed Marx has thrived on both sides of this equation, first as a health system executive...

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Selling Clinical Decision Support - Dr. Yair Saperstein at ViVE 2022 from 2022-03-15T13:56:58

AvoMD is a no-code platform that allows users to create clinical decision support apps that integrate directly into their workflows.

We caught up with Listen

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Empowering Healthy Aging in Place with Blooming Health from 2022-03-07T02:53:53

Our population is aging. Listen

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How Healthcare Leaders Can Get Involved with Startups – Alan Pitt from 2022-02-11T03:13:38

Whether you’re an administrator, clinician, or executive, if you’ve built a career in the healthcare industry then you have skills, knowledge, and connections that most digital health startups l...

Listen
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Commercializing Physical Products in Healthcare - Jason Kang - Kinnos from 2022-01-28T04:08:31

We tend to talk mostly with software startups about commercialization and sales. What do things look like for a startup selling a physical product? And a physical product that’s very relevant du...

Listen
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Building the First FDA Approved Autonomous AI in Healthcare - Dr. Michael Abramoff and Seth Rainford from 2022-01-12T04:37:51

Have you ever had an idea that you just had to make real? No matter what it took… no matter what obstacles were in your way… no matter how many times people told you no… you just couldn’t stop u...

Listen
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Making Machine Learning Available to the Masses – Dr. Taha Kass-Hout – AWS from 2021-12-14T05:41:40

We talk about ML and AI quite a bit on this show. Our angle is always to avoid the hype and help you find the practical applications that you can put to work right now. Today’s episode is a grea...

Listen
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The No Surprises Act is Full of Surprises - VBP in 2022 with Gail Zahtz - Part 4 from 2021-12-01T18:41:39

The No Surprises Act intends to prevent patients from getting burned with huge, unexpected bills for medical services. It is a needed law – medical ...

Listen
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Doctors Just Took a Pay Cut - VBP in 2022 with Gail Zahtz - Part 3 from 2021-11-23T04:51:04

The Centers for Medicare & Medicaid Services (CMS) released the 2022 Medicare Physician Fee Schedule and Quality Payment Program Listen

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Are We Crying Wolf? VBP in 2022 with Gail Zahtz - Part 2 from 2021-11-19T04:09:26

We planned to discuss quality measures but shifted to address a very i...

Listen
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Health Equity is Population Health - VBP in 2022 with Gail Zahtz - Part 1 from 2021-11-04T01:16:34

There’s a lot of unknowns as we head into 2022, but one thing is certain: Health Equity will be a major focus for CMS and CMMI. Gail Zahtz, CEO of PropHealth, ...

Listen
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Series Preview: Everything You Need to Know About Value-Based Payment Models to Prepare for 2022 with Gail Zahtz from 2021-10-22T03:15:52

What is going on with Value-based payment models in healthcare? We’ve been talking about it for years and despite all the chatter and investment, uptake has been slow. Now, the CMS Innovation Ce...

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Communicating Healthcare to Humans with Talya Miron-Shatz from 2021-10-01T02:30:56

We're less rational, less logical, and less deliberate than we like to believe. We have biases and regularly use heuristics, or mental shortcuts, to make our decisions. Most of the time we aren'...

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Spin-offs and Joint Ventures: Another way to Innovate with The Clinic by Cleveland Clinic from 2021-09-10T03:02:44

There are many ways to innovate within an existing organization. However, it can be difficult to move as fast as you’d like within the constructs of an established business model and culture. Fo...

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Office Hours: Does My Software Need FDA Clearance (SAMD)? from 2021-08-11T21:11:46

On this edition of #HCBiz Office Hours, Don and Shahid talk with Yuma Nambu, Chief Strategy Officer (CSO) at CROSS SYNC.

CROSS SYNC is a Japanese startup whose medical data analytics soft...

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Financial Advice for Early Stage Digital Health Startups w/ Kristian Marquez from 2021-07-16T13:16:12

We spend a lot of time talking about how to align your startup’s vision with the realities of the business of healthcare. You can have the best idea in the world, but if you don’t properly valid...

Listen
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The Art of the Possible: Doing Health System Innovation Right with Houston Methodist Center for Innovation from 2021-07-09T05:25:53

Just about every health system has an innovation program, but how do they know if it’s making a difference? That’s the question we set out to explore with the team from Houston Methodist Center ...

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The AWS Diagnostic Development Initiative with Grace Kitzmiller from 2021-07-02T04:53:19

Early in the pandemic, Amazon Web Services (AWS) launched the Diagnostic Developme...

Listen
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Multicultural Patient Engagement to Improve Clinical and Business Outcomes with Abner Mason from 2021-06-28T03:54:49

A major driver of health disparities is that the system does not typically account for the differences in the culture, language, and experience of the patients it is charged to serve. Today we t...

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Healthcare Costs, Pricing, and Consumerism w/ Steve Ambrose from 2021-06-09T13:20:43

Price transparency and healthcare consumerism are top of mind for many operators and observers of the healthcare industry. On the surface, these topics sound great. Of course, we want to enable ...

Listen
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The Moral and Business Case for Oral Health Integration with Dr. Myechia Minter-Jordan from 2021-05-28T02:15

Poor oral health has a direct link to high risk of chronic diseases like diabetes and heart disease. It contributes to depression, poor maternal health outcomes, and death. Research shows that i...

Listen
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Using AI to Make the Provider's Job Easier with Abboud Chaballout from 2021-05-24T10:00

When it comes to billing codes there are many processes and solutions that focus on the backend. They support the coders and help ensure the codes are “bill ready”. However, as today’s guest poi...

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What’s your Early Adopter Strategy? with Dr. Roxie Mooney from 2021-05-11T03:40:13

95% of innovations that are brought to market fail to reach an adequate level of customer adoption or financial ROI. It sounds scary, but it doesn’t have to be this way. Today we’re talking with...

Listen
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What's up with IBM Watson Health? A Discussion on the State of AI in Healthcare with Paddy Padmanabhan from 2021-04-29T03:22:49

IBM Watson Health came on the scene with swagger and promises. They were going to revolutionize healthcare! And now Listen

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Using Data to Pick the Right Health Plan with Akash Magoon from 2021-04-14T03:36:49

Picking a health plan can be the biggest crapshoot of anyone’s year. It’s confusing and tedious to compare the plan benefits, the provider direct...

Listen
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The Role of Doctors at Digital Health Startups with Sven Jungmann from 2021-03-31T04:16:48

What is the role of a doctor at a digital health startup? Why are they needed? What jobs will they do? How do you find one? And how can you tell if they will be a fit for your team?

If yo...

Listen
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A Practical Look at Machine Learning in Healthcare with Josh Miramant from 2021-03-19T03:13:06

Machine Learning in healthcare (and Artificial Intelligence in the broader sense) is real and is being used today. The problem is, it’s difficult to sort out what’s real and what’s hype. Opinion...

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Why Aren’t We Using HIEs to Support Vaccination Efforts (and Everything Else)? w/ Niam Yaraghi from 2021-02-26T05:06:11

As of 2015 the Office of the National Coordinator for Health IT had awarded Listen

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Direct Contracting: It’s Coming Fast and Will Have a Big Impact on Medicare-fee-for-service w/ Gail Zahtz from 2021-02-10T02:46:18

CMS Direct Contracting is coming fast, is very nuanced, and full of grey. In a nutshell, 50% of Medi...

Listen
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Reimagining Public Health Data w/ Prashant Natarajan from 2021-01-29T11:00

The pandemic has exposed many weaknesses in our healthcare and public health systems, and our disjointed public health data infrastructure is certainly one of them. Like much of our healthcare d...

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Deferred Care and Lower Risk Scores Could Reduce Medicare Advantage Payments in 2021 w/ Dr. Matt Lambert from 2021-01-22T03:14:18

The pandemic has had a tremendous impact on the business of healthcare.  With states canceling elective procedures and people deferring care for fear of being exposed to the virus, hospital and ...

Listen
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How Will Patients Securely Connect 3rd Party Apps to Their Data Once Patient Access Rules Kick In? from Health Data Unbound from 2021-01-15T03:56:34

The CMS Patient Access Rules are coming. And they’re easy to cheer for. We’re giving patients their data and that’...

Listen
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Selling to Health Plans from the Digital Health Growth Summit from 2021-01-07T04:30:51

This podcast features the Selling to Health Plans panel discussion at the Digital Health Growth Summit, moderated by our very own Shahid Shah, with pa...

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Shifting Healthcare's Culture Toward Openness and Experimentation with Red Hat's Paul Jones from 2020-12-11T06:15:47

The business of healthcare is consensus-driven and permissions-based. As we’ve seen time and again on this show, this culture slows Listen

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How to Turn on the Growth Engine in Your Digital Health Startup w/ Bryan Loomis from 2020-12-03T11:00

Many digital health startups rely on sales prospecting to generate new leads. That works to a point but doesn’t scale because each deal takes a long time, and good healthcare salespeople are har...

Listen
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How Health Systems Think with Neil Carpenter from 2020-11-24T11:00

Get ready for a cold dose of reality. On this episode, we’re talking with Neil Carpenter, VP of Strategic Planni...

Listen
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Partnering with Payers - Andrew Adrian-Karlin from 2020-11-17T11:00

For many healthcare startups and established vendors, partnering with payers is a crucial part of their business plan. And as we know, Listen

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Applying Conversational AI to Reduce Provider Burnout from HealthIMPACT Live from 2020-11-10T11:00

There’s a lot of talk about addressing physician burnout, but little practical advice about what to do. The path to action lies first in understanding the many sourc...

Listen
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How Purpose-driven Interoperability and Data Quality Positioned Surescripts to Fill Communication Gaps During the Pandemic - Tom Skelton from 2020-10-29T10:00

Many private organizations have stepped up to provide support as we deal with the pandemic. Surescripts, for their part, repurposed clinical direct messaging infrastructure to help health system...

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How Payers Can Master Core Administrative Transactions and Deliver a World-class Experience to their Members and Providers w/ Steve Krupa from 2020-10-16T10:00

It may seem cliché to say payers need to be more like Amazon, but the analogy provides fundamental, and surprisingly actionable insights for the health insurance industry.

Think about you...

Listen
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HealthIMPACT Fall Forum Preview Plus Tips on Running Virtual Events from 2020-09-24T10:00

On this episode, we discuss the HealthIMPACT Fall Forum coming up September 30th – October 2nd, 2020. Shahid Shah, our co-host and...

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Patient Centricity: You’re doing it wrong! w/ Matthew Zachary from 2020-09-02T10:00

Patient Centricity is a buzzword that’s easy to throw around, but difficult to realize. The notion itself is straightforward… build your product or service around the patient who it is intended ...

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The State of Payer Data with Jordan Bazinsky from 2020-08-14T10:00

Payers already face a formidable challenge when it comes to internal data management. After years of consolidation in the industry, many payers have a collection of legacy systems cobbled togeth...

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Getting to Know eHealth Exchange - The Largest Health Information Network in the Country - Jay Nakashima from 2020-07-30T20:51:08

In a growing crowd of national health information networks, eHealth Exchange is one of the oldest and most connected in the U.S.. Notably, they are the primary way healthcare organizations conne...

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Behavioral Economics Expert Explains How to Drive Massive Change with Minor Tweaks w/ Karen Horgan from 2020-07-10T10:00

Everything you’re trying to accomplish comes down to one thing… getting people to do stuff. Behavioral economics, in its simplest terms, is the study of how and why people decide to do what they...

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Getting Ready to Go Back to Work and How Remote Patient Monitoring (RPM) Tools Can Help from 2020-07-01T10:00

Public health vs. the economy is a dangerously false dichotomy. We can protect our people AND get back to work if we accept reality and embrace science. You already know you should wear a mask, ...

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Marketing in a Post-COVID World with Jared Johnson from 2020-06-17T10:00

The COVID-19 crisis has presented marketers with quite a challenge. Customers don't want to be sold to and no one wants to spend money. In fact, traditional marketing has been paused for fear of...

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Remote Work Environments: Much More than a COVID-19 Strategy w/ Jonathan Lieberman from 2020-06-10T10:00

The COVID-19 crisis and the resulting lock-downs across the world forced many organizations to go virtual in an instant. Some of them had sound Business Continuity (BC) and Disaster Recovery (DR...

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Deploying Community Health Workers as a Front-line COVID-19 Solution (with a 2X ROI) from 2020-06-03T10:00

We’ve talked a lot about the importance of addressing social determinants of health (SDOH) in healthcare, and why it may be the most critical factor when it comes to lowering costs and improving...

Listen
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Keeping Your Innovation Engine Humming During the COVID-19 Crisis w/ Karen Murphy PhD RN from 2020-05-27T10:00

Health Systems are being asked to make changes in 2 months that would have otherwise taken years. As some business lines come screeching to a halt, others have sped ...

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Direct Pay, Telehealth, Parking Lot Visits and Other Strategies for Private Practices to Survive the Pandemic from 2020-05-20T10:00

In our ongoing series around the COVID-19 crisis, we plan each episode with the specific aim of delivering you, the listener, actionable items you can do right now. ...

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Serving Patients and Doing Business in Spite of COVID-19 w/ Tashfeen Ekram, MD from 2020-05-14T10:00

Many doctor’s offices have been closed for weeks and those that haven’t have seen massive cancellations. This episode is for healthcare providers and people working ...

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Taking Friction Out of the Prescription Process with Surescripts Real-time Prescription Benefit - Dr. Andrew Mellin from 2020-05-06T10:00

Surescripts is at the center of almost all prescriptions for medications in the US. In this era, when almost no other kind of prescriptions are being allowed, how is Surescripts thinking about d...

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COVID-19 Community Vulnerability Map w/ Dr. John Showalter from 2020-04-09T10:00

There is an urgency to utilize social determinants in healthcare decision making, especially to meet the needs of underserved populations. Listen

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Protecting and Extending the Life of PPE with Engineered Controls from 2020-03-31T02:25:12

An #HCBiz Brief: Given the shortage of Personal Protective Equipment (PPE) in our hospitals due to COVID-19 and the elevated risks our medical professionals are facing every day, I wanted to sha...

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Making Value-Based Care Work in Rural Health from 2020-03-19T10:00

Today’s episode is about how the Rural Risk-Free Solution helps rural hospitals and health systems take on risk faster to achieve value-based care. The methodology is a community / population he...

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There Are No Drug Prices in the US w/ AJ Loiacono from 2020-02-05T11:00

Drugs are way too expensive. It has got to be from someone in the middle taking up all the money. Blame the pharmacy benefits managers! Right? Not so fast. If you're...

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Interoperability 2.0 with Niko Skievaski from 2020-01-15T04:13:52

The interoperability promise of a shared, longitudinal medical record has so far focused on connecting health systems to each other. With the growing investment and ...

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Headwinds Impacting the Shift to Value-Based Care with Kyle Swarts and Dr. Matt Lambert from 2020-01-09T11:00

Health systems have been working hard to lay the foundation for taking on a larger case mix of value-based contracts. 75% of health systems surveyed said they are re...

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A Playbook for Social Care Providers with Juliette Price from 2019-12-18T11:00

The quantification of how social determinants effect health has finally put enough pressure on healthcare organizations to force action. Finally discovering what soc...

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Designing an Innovator Network for Hospitals with Amy Stevens from 2019-12-04T11:00

For long time listeners of this show, you know we’re in the business of helping entrepreneurs understand how to create use case alignment, how to get over the hump o...

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The State of Remote Patient Monitoring w/ Sam Liu of VivaLNK from 2019-11-27T11:00

The design solutions from the consumer wearable market are making this next generation of remote patient monitoring devices ready for mass adoption. With the solutions you’ll hear about today an...

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Addressing SDOH in the Community: Baby Cafés with Rev. Diann Holt from 2019-11-26T21:04:22

Maternal mortality rates are steadily on the rise in the U.S. – the only developed nation where that’s true. The maternal mortality rate in 48 states and the District of Columbia Listen

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Tying SDOH Factors to Clinical Outcomes with Erin Benson from 2019-11-13T11:00

We’ve been talking about Social Determinants of Health for a couple of years now and I think we all got the basic concept: For the best health outcomes, we need to combine healthcare with social...

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Enhancing Diagnostic Accuracy with Art Papier of VisualDx from 2019-11-06T11:00

It’s said that 10-20% of all medical diagnoses are wrong. That’s a bit scary, but ...

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Environmental Services Optimization Playbook (ESOP) at HITS 2019 from 2019-10-14T16:11:17

If we’ve established anything on The #HCBiz Show, we’ve established that healthcare is complex. And with a million priorities, each with its own complexity, it can be difficult to know if you’re...

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Who’s Got the Patient’s Back? with Patient Advocate Grace Cordovano from 2019-10-08T10:00

The healthcare system is not designed to serve patients. It may have started out that way, but it’s best we confront or current reality.

That’s not to say that the people working inside o...

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Ultraviolet Disinfection for High-Touch Hospital Surfaces with Proximity at HITS 2019 from 2019-09-24T13:56:48


“Don’t find customers for your products, find products for your customers.”

Seth Godin

That’s one of my favorite quote...

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Environmental Infection Control with Sodexo at HITS 2019 from 2019-09-18T17:35:02

The costs and human impact of healthcare-associated infections (HAI) are well know...

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The Behavioral Side of Infection Prevention with Sanjay Saint at HITS 2019 from 2019-09-16T05:03:19

Usually, we know what we need to do. But doing it is hard and we struggle. This is true for individuals. It’s true for organizations. And it’s true in healthcare, especially when it comes to beh...

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Pay for Success in Social Innovation w/ Ruth Ann Norton from 2019-09-12T13:07:37

 The evidence is clear. Addressing the social determinants of health can dramatically improve health outcomes and reduce spending in healthcare, social services, education, criminal justice, and...

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Driving Down Pharmacy Spending w/ David Henka from 2019-08-29T10:00

Pharmacy Benefits Managers, better known as PBMs, are your classic middle-men. First, they buy medications from pharma manufacturers. Then they bundle those medications into formularies and sell...

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The Medicaid Transformation Project with David Smith - Part 2 from 2019-08-15T10:00

Missed part 1? Check it out here: Listen

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The Medicaid Transformation Project with David Smith - Part 1 from 2019-08-09T17:59:41

The Medicaid Transformation Project (MTP) is a national effort to transform healthcare and address related s...

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Innovation with a Purpose: Jeremiah Gray of EarthSafe from 2019-07-22T10:00

There are two types of innovation.

First, there’s innovation in the underlying technology, tools or components that can be used to do something. Let’s call it local innovation. T...

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Selling to Health Systems: Advice for Digital Health Startups (Part 2) from 2019-07-12T02:37:22

Part 2 of 2 - What happens when you take an experienced digital health buyer and an experienced digital health seller and have an honest conversation about the process of bringing new innovation...

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Selling to Health Systems: Advice for Digital Health Startups (Part 1) from 2019-06-27T22:11:31

What happens when you take an experienced digital health buyer and an experienced digital health seller and have an honest conversation about the process of bringing new innovations into a healt...

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Building Water Systems: The Sustainability and Public Health Nexus from 2019-06-19T13:50:06

Legionella outbreaks, which can cause the deadly Legionnaires’ disease, are on the rise. In 2017, the U.S. Centers for Disease Control and Prevention (CDC) reported 7,500 Legionnaires’ disease c...

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Decision Support for Selecting Digital Health Tools from 2019-06-12T16:41:55

Selecting digital health tools is tricky. There are thousands of innovators vying for your attention and dollars. They all promise to help you “get back to doing what you do best, caring for pat...

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No BS and No PowerPoint: HealthImpact East in NYC from 2019-06-03T12:56:42

A great way to align your vision with the realities of the business of healthcare is to test your ideas and assumptions at conferences. Unfortunately, many of these events peddle hype and highly...

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Expo.Health with John Lynn from 2019-05-30T15:10:58

There are 100s of healthcare and Health IT conferences every year. Most of them are visionary. That is, they focus on the future. On what might come.

Looking forward is important, and fra...

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Taking Aim at Phony Doctor Reviews w/ Ted Chan from 2019-05-22T02:12:49

Fraudulent doctor reviews are a real problem. Ted Chan experienced it first hand while trying to help a loved one find a doctor online. In Ted’s words: “We found reviews that we thought were fal...

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Visions of Disruption: What’s expected of Amazon in Healthcare? from 2019-05-10T12:23

Amazon has been a hot topic in healthcare for at least a year. And for good reason. With the Listen

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The CMS NPRM: Opportunities from the Payer Perspective from 2019-05-03T14:04:45

The CMS NPRM (Notice of Proposed Rule Making) is much more interesting than many of the past interop-related rules. That’s because it gets specific. It gets specific about technology by calling ...

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HCLDR, Access 2022, and more with Colin Hung from 2019-04-16T13:44:48

On this episode, we discuss the power of online communities like 
#HCLDR, a new push for healthcare in...

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The Path to Healthcare Interoperability from 2019-04-10T14:08:12

There's a lot happening on the healthcare interoperability front:

  • HIMSS has released a new definition for interoperability
  • The CMS proposed rule is stacked with interesting...

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Building a Social Network for Patients and Caregivers from 2019-04-03T11:27:12

On this episode, we talk with Brian Loew, founder and CEO at Inspire. They've built a social network for patient...

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Top 10 Things to Ensure Success in a Value-based Healthcare World from 2019-03-27T12:55:59

The transition to value-based healthcare is official. It’s happening. The only question now is how painful the road will be, and how effective we’ll be in improving outcomes and controlling cost...

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Deep Medicine with Dr. Eric Topol from 2019-03-12T03:06:49

The way we practice medicine today is broken. We prioritize the business and treat the patient as nothing more than a cog in our great machine. According to today’s guest, ” we have an emotional...

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Healthcare Is Not Quite Digitized w/ Bill DeStefanis from 2019-02-10T06:03:18

We've effectively digitized medical record via EHRs, but the healthcare industry still relies heavily on paper for many of its workflows and supporting documents. On this episode, we talk with B...

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Value-based Payment: Progress, Trends and Direction w/ Jason Helgerson - 089 from 2019-01-31T17:18:13

On this episode, we talk with Jason Helgerson, founder of Helgerson Solutions Group and Former Medicaid Director for New York and Wisconsin. Jason shares his perspective on Value-based payment p...

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Healthcare's Value Based... Experiment? w/ Guest Host Janae Sharp from 2019-01-28T14:35:07

What's the difference between value-based care and value-based payment? How can we attribute outcomes and cost savings to specific innovations in care delivery? Does anyone really know what they...

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What's Driving Consolidation in Healthcare? w/ Amanda Hansen, AdvancedMD - 087 from 2019-01-16T13:30

Mergers and acquisitions activity in healthcare ranked third behind energy and media entertainment in terms of total deal volume in the first half of 2018. And from what we can tell, things didn...

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The Future of Value-Based Payment w/ François de Brantes of Remedy - 086 from 2018-12-30T01:47:06

On this episode, we talk with François de Brantes, Senior Vice President of Commercial Business Development at Listen

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Lessons on Selling in Healthcare w/ Dom Cappuccilli - 085 from 2018-12-19T05:18:05

Selling is hard. Whether you're selling an idea, service or product, you've got to get to the core of the issue quickly or you'll lose your audience. And the challenge is notoriously exacerbated...

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HITS 2018 Recap w/ Dr. Kelly Reynolds and Savannah Hatt - 084 from 2018-12-12T04:25:05

This episode is part of our in-depth coverage of the Healthcare Infection Transmission Systems Consortium (HITS) 201...

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Healthcare Trends: A Crossover w/ David Shifrin and The Future of Health Podcast - 083 from 2018-11-29T12:00

This is a crossover episode with David Shifrin from The Future of Health Podcast and Listen

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Addressing SDOH One Factor at a Time w/ Dr. Virginia Gurley - 082 from 2018-11-15T17:37:42

The social determinants of health (SDOH) are a hot topic in the healthcare industry. And rightly so:

"Social, economic, and environmental issues have been shown to influence ...

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4 Industry Waves Impacting the Medical Practice w/ Ken Comée of CareCloud - 081 from 2018-11-06T06:24:18

If you're a medical practice, 4 major industry waves are rocking your boat. New demands bring new opportunities for fast practices that can quickly get physician alignment around a strategy that...

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How to Launch and Grow a Virtual Care Service w/ Henry Ford Health System and Vidyo - 080 from 2018-11-01T03:29:16

Virtual Care. Telehealth. Telemedicine. Whatever you call it, there are very real benefits to patients and health systems when you do Virtual Care right. But there are many obstacles too. On thi...

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Clean Air and Patient Satisfaction w/ Samantha Kitchen of Radic8 from HITS2018 - 078 from 2018-10-25T01:46:56

This episode is part of our in-depth coverage of the Healthcare Infection Transmission Systems Consortium (HITS) 201...

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Bringing Science to the Art of Hospital Cleaning w/ Michael Rochon from HITS2018 - 076 from 2018-10-17T04:40:55

This episode is part of our in-depth coverage of the Healthcare Infection Transmission Systems Consortium (HITS) 201...

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Quality Talks 2018 Preview | Andy Reynolds | NCQA - 074 from 2018-10-08T13:36:12

When it comes to healthcare conferences, it's easy to get stuck in an echo chamber. Too often it's the same ideas about the same topics from the same people. That's why I found last year's Quali...

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The New Patient Journey and its Impact on Healthcare Marketing w/ Carrie Liken of Yext - 073 from 2018-10-02T05:19:28

The patient journey has changed drastically in the past 5 years and it's having an outsized impact on healthcare marketing. You know about the "Google-effect", but did you know that 83% of patie...

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Robotic Surgery: Business Cases, Benefits and Myths | Dr. Roger Smith | The Nicholson Center - 072 from 2018-09-19T05:07:07

Robotic surgery is a loaded term. Just reading the words can bring Hollywood-inspired images of fully autonomous robot doctors to mind. But that's not what's happening in the industry today. The...

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Transforming the Prescription Decision Process Between Physicians and Patients w/ Surescripts CEO Tom Skelton - 071 from 2018-09-12T04:46:59

Unanticipated high out-of-pocket prescription costs negatively impact patient safety and may lead to increased healthcare spending later. According to the Listen

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The California Provider Directory Utility w/ Jon McBride&Rajan Shah - 070 from 2018-09-04T01:34:55

We've talked extensively about the problem with provider directories. It's a fundamental issue in healthcare...

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An Open Source Industry Platform for Provider Directory | Gunjan Siroya | RosterSource - 069 from 2018-08-22T04:19:55

We've talked extensively about the problem with provider directories. It's a fundamental issue in healthcare...

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Cost Savings Opportunities on the Business Side of Healthcare | The CAQH Index | Reid Kiser and Dr. Kristine Burnaska - 068 from 2018-08-15T05:11:26

$11.1 Billion. That's how much, according to the 217 CAQH Index, the healthcare industry could save by transitioning to fully electronic administrative transactions. The transac...

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HITS 2018 - A Catalyst for Change in Infection Control - 067 from 2018-08-08T01:44:49

Controlling the transmission of infections isn't one person's job and it can't be measured with a few key performance indicators. It's breaking down barriers to allow for collaboration between a...

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Finding the right words - Stacey Richter - Relentless Health Value Podcast - 066 from 2018-08-02T04:15:41

How do you get everyone to stick to the strategy? With doctors, CEOs, and Congress all trying to move healthcare forward, where is the progress? This week's discussion dives deep into the compon...

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The Right Kind of Patient Education - Stacey Richter - QCHealth - 065 from 2018-07-26T04:23:32

What a patient does at home during the time between doctor visits has the largest effect on the outcome of their care. The instructions doctors and nurses give patien...

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LexisNexis and AMA Collaboration on Provider Directory | Dara Prince-Olsen | Tammy Weaver | 064 from 2018-07-19T04:33:12

Patients are buying health insurance based on misleading information. Incomplete or incorrect provider directories can obstruct patients from accessing care. Additionally, the healthcare industr...

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LexisNexis and AMA Collaboration on Provider Directory | Dara Prince-Olsen | Tammy Weaver | 064 from 2018-07-19T04:33:12

Patients are buying health insurance based on misleading information. Incomplete or incorrect provider directories can obstruct patients from accessing care. Additionally, the healthcare industr...

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Internet Marketing for Healthcare Practices - Garrett Smith - 063 from 2018-07-08T00:17:52

Even the best doctors in the world can have their patients stolen away by savvy online marketing. Practices are doing their patients a disservice by not doing everything they can to prevent that...

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How to pitch a journalist before a conference - Jeff Byers - Healthcare Dive - 062 from 2018-06-29T04:14:18

Having a great product is not always enough to be news worthy. It is much easier to get noticed at a conference when you know what journalists are looking for. On this episode, Shahid and I get ...

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The Role of a CMO at a large EMR Vendor - Dr Betty Rabinowitz - Nextgen Healthcare - 061 from 2018-06-26T03:32:45

Software that supports EMR needs to change and evolve at the same pace as medicine. Getting clinicians on the front lines the tools they need to make decisions is a team effort. On this episode,...

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TEFCA, Interoperability, and an Industry's Unreasonable Expectations w/ Niam Yaraghi - 060 from 2018-06-23T04:19:41

In the rush to implement EHR and meaningful use, did we forget about interoperability? Congress thinks Listen

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Automating Healthcare Data Collection | Adam Klass | VigiLanz - 059 from 2018-06-20T03:39:53

Electronic health records were built to help organize notes but only recently have developers begun to tap their true potential. Providers can now be aided at the time of service with actionable...

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What you don’t know about your data CAN hurt you | Jeff Garbus | Soaring Eagle - 058 from 2018-06-18T04:42:29

How much money would your business lose every second your database is down? How long would it take to get it back up and running? Would you be able to answer these questions on your own? Probabl...

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Casino Loyalty Programs and the Healthcare Experience - Vishal Agarwal - CareCognitics - 057 from 2018-06-09T15:52

Thinking about the endless paperwork, long wait times, and confusing bills at the doctor's can make even healthy people feel like their luck ran out. Just because it's not concierge medicine doe...

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Innovation Centers, VR and Clinical Decision Support | UCHealth, AgileMD and Health Scholars at the Health IT Expo - 056 from 2018-06-08T03:32:16

Leading healthcare providers are always looking for new ways to help their patients and bend the cost curve. New technology companies are always looking for early adopters to try their products....

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Healthcare IT Entrepreneurs’ Dilemma: Surviving the Valley of Death - Dexter Braff at the Health IT Expo - 055 from 2018-06-07T18:30:15

It is the Healthcare IT Entrepreneurs’ Dilemma. In order to become a Unicorn, you either have to survive or take a long detour around the Valley of Death, that strange netherworld where the valu...

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Validating Performance Claims in Healthcare - Linda Riddell - Validation Institute - 054 from 2018-06-06T01:54:49

When the promises of workplace wellness programs and population health analysis don't live up to expectations, lack of trust can stifle growth for the entire sector. Linda Riddell tells us how t...

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What exactly is Precision Medicine? with Prashant Natarajan from 2018-05-30T09:14:09

The promise of AI-driven precision medicine creates confusion around what problems can be solved with data. After a lengthy career as an expert consultant helping industry leaders hone the scope...

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052 - The ever-changing world of security and privacy | David Harlow and Niam Yaraghi from 2018-05-22T03:11:31

On this episode, we welcome back two long-time friends of the show to talk privacy, security and HIPAA. David Harlow and Niam Yaraghi join me and Shahid for a wide-ranging discussion that includ...

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051 - Delivering Cost and Risk Data at the Point of Care | GT LaBorde | IllumiCare from 2018-05-03T03:12:22

We've always asked a lot of our doctors. Now we're asking them drive value based care. The question is, are we giving them the right tools and the right information to succeed?

On this ep...

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050 - A Blueprint for the Next Generation Health Ecosystem | Dave Chase | The Health Rosetta from 2018-04-26T02:39:01

We're celebrating our 50th episode by interviewing one of my favorite healthcare thinkers, Dave Chase. Dave ...

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049 - Tracking Physician Burnout | Janae Sharp | The Sharp Index from 2018-04-19T14:40:54

On today's episode we're talking with Janae Sharp. Janae is a physician suicide survivor and the founder of the Sharp Index....

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048 - Practical Innovation at the Health IT Expo | John Lynn from 2018-04-06T03:27:53

We're big fans of practicality at The #HCBiz Show! Don't get me wrong... we love disruptive innovation and cutting age tech as much as anyone, but we love getting things done RIGHT NOW a lot mor...

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HIMSS18-15 | Nathaniel Lacktman | Asynchronous Telemedicine | Foley&Lardner LLP from 2018-04-02T15:22:16

This interview is part of our HIMSS18 coverage and was recorded liv...

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HIMSS18-14 | Stuart Goldberg, M.D. | Cota | Precision Payment from 2018-03-27T12:56:04

This interview is part of our HIMSS18 coverage and was recorded liv...

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The #HCBiz Show!
HIMSS18-13 | Jay Holley | Uber Health | from 2018-03-26T12:24:30

This interview is part of our HIMSS18 coverage. We'll be talking wi...

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HIMSS18-12 | Travis Moore&Matt Gove | Kyruus | Provider Data and Patient Access from 2018-03-21T12:40:45

This interview is part of our HIMSS18 coverage. We'll be talking wi...

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Demystifying Big Data and Machine Learning for Healthcare | Prashant Natarajan | HIMSS18-11 from 2018-03-19T14:12:34

On this episode, we chat with Prashant Natarajan, an innovation and product leader, best-selling author on Big Data, Analytics, Machine Learning and AI, and, if I do say so myself, an all-around...

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HIMSS18-10 | Sean Cassidy | MIPS&QPP | SA Ignite from 2018-03-16T03:58:47

This interview is part of our HIMSS18 coverage. We'll be talking wi...

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In Need of (Clinical Decision) Support | Dr. Lucas Schulz | UW Health&ILÚM Health Solutions from 2018-03-14T13:04:15

On this episode, we chat with Dr. Lucas Schulz (@LucasTSchulz), infectious disease and critical care pharmacist at Listen

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HIMSS18-08 | Dexter Braff | The Braff Group from 2018-03-13T12:35:03

This interview is part of our HIMSS18 coverage. We'll be talking wi...

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The #HCBiz Show!
HIMSS18-07 | Miki Kapoor | Tea Leaves Health from 2018-03-12T13:10:43

This interview is part of our HIMSS18 coverage. We'll be talking wi...

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HIMSS18-06 | Matt Fisher | Healthcare lawyer, podcaster&SMA from 2018-03-09T18:49:01

This interview is part of our HIMSS18 coverage. We'll be talking with t...

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HIMSS18-05 | Brian Mack | Great Lakes Health Connect&SMA from 2018-03-09T18:23:09

This interview is part of our HIMSS18 coverage. We'll be talking with t...

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The #HCBiz Show!
HIMSS18-04 | Charles Webster | Mr. Workflow and SMA from 2018-03-08T17:41:33

This interview is part of our HIMSS18 coverage. We'll be talking with t...

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HIMSS18-03 | Kelly Thompson and Dan Chavez | SHIEC from 2018-03-06T21:01:53

This interview is part of our HIMSS18 coverage. We'll be talking with t...

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HIMSS18-02 | Dr. Betty Rabinowitz | NextGen Healthcare from 2018-03-06T15:30:17

This interview is part of our HIMSS18 coverage. We'll be talking with t...

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The #HCBiz Show!
HIMSS18-01 | What to expect this week from 2018-03-05T21:04:15

I'm at HIMSS '18 in Las Vegas. I'll be here all week and will do my best to bring you along with me. Here's the plan:<...

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032 - Legionella: A Manageable Risk for Health Systems | Dave Purkiss and Joseph Cotruvo | Legionella 2018 from 2018-02-21T05:25:32

Today we're talking about a widespread issue that's extremely important to the business of healthcare, and probably not on your radar: Legionella. And more specifically Legionellosis, which is t...

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031 - Apple Health Records and Amazon/Berkshire/JP: Will they Matter? from 2018-02-11T14:49:34

There were two huge Digital Health stories in the past few weeks.

Apple Health Records

First we were introduced to Listen

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030 - Why You Should Always Be Preparing to Sell Your Company | Dexter Braff | The Braff Group – Part 2 from 2018-01-31T13:22:23

You've heard of "Always Be Closing", right? Well today we'll tell you why you should at least "Always Be Preparing" (to Close).

Every entrepreneur can and should learn the ways of the M&A...

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029 - JPM18, WinterTech, Startup Bundles&More from 2018-01-24T14:39:57

On this episode we recap the 36th Annual J.P. Morgan Healthcare conference (#JPM18), the Health 2.0 WinterTech event and talk about the "festival" that J.P. Morgan Week becomes in San Francisco....

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028 - How to Analyze the Health IT Market | Dexter Braff | The Braff Group – Part 1 from 2018-01-18T14:18:39

To be understood, seek first to understand.

It applies in life, and it applies when you're trying to gain traction with an innovative product, solution, or workflow in the Health IT marke...

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027 - Health Benefits as a Strategic Opportunity | Chris Skisak | HBCH from 2018-01-05T04:36:21

Read this on the web

Have you ever wondered why y...

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026 - Community Governed Healthcare That Works | Jim Rickards MD, MBA from 2017-12-07T17:12:39

People like to say things like "If you've seen one healthcare system, then you've seen one healthcare system" or "every community is different". That may be true on some level, but these are rea...

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QM02 - Digital Quality Measures 2.0 | Rick Moore | NCQA from 2017-11-30T16:17:01

On this episode, Rick Moore, CIO at NCQA, joins us for a discussion about what's next for digital quality measurement. Rick likes to call this Digital Quality Measures 2.0 and you can see it com...

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024 - How to Listen Your Way to the Future of Healthcare | Dr. Chesley Richards | CDC from 2017-10-26T04:40:17

They say that civilization advances by extending the number of important things we can do without thinking about them. To me, that's the promise of technology and it's particularly true when it ...

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QM01 - Quality Measures: Past, Present and Future | John D'Amore - Diameter Health from 2017-10-10T22:53:36

On this episode, we talk with John D'Amore. John is Founder, President and Chief Strategy Officer at Diameter Health ...

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022 - Quality Talks 2017 | Andy Reynolds | NCQA from 2017-09-28T22:11:37

Quality...

What does that mean in healthcare? How can it be measured? Is it the same for everyone? Who gets to decide?

These are just a few of the incredibly difficult questions th...

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021 - Building a Health IT Leadership Team | Drew Ramsey | Valor Partners from 2017-09-21T02:37:46

The healthcare industry has lots of problems, lots of money and is in a constant state of change. With those characteristics, it's no wonder startups are throwing their hats in the ring in incre...

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Take it to the Cloud: A Look at Hybrid Data Storage in Healthcare | Laz Vekiarides | ClearSky Data from 2017-09-13T14:48:05

The entire healthcare industry went digital in a very short time. We've barely got our arms around the mountains of data created every day in our transactional systems (i.e. EMR, Scheduling, RCM...

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019 - HITS Conference Preview w/ Dr. Christine Greene and Dr. Kelly Reynolds from 2017-08-23T03:27:48

The most important thing we do on The #HCBiz Show! is confront reality. We don't complain about how things are, or how they ought to be. We know that's a dead-end. Instead, we examine our curren...

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PD08 - The Patient Perspective on Provider Directories - Tam Ma - Health Access California from 2017-08-07T20:03:58

Healthcare is the most intermediated business in the history of the world. There's always someone, and usually several someones, in between the clinician and the patient. Similarly, while most o...

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PD07 - Going Deep on Provider Directory - Dave Marotz - Surescripts from 2017-07-26T04:54:43

How do you eat an elephant? One bite at a time.

That may be the best advice I can give the healthcare industry at this point.

On this episode, we talk with Dave Marotz, Director of...

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PD06 - How to Tap Existing Processes for Provider Data | Martin Dunn | Gaine Healthcare from 2017-07-18T03:17:57

This week's guest is Martin Dunn, CEO of Gaine Healthcare. Martin frames up the current state of provider data and directory issues quite well with this quote:

"It doesn't ma...

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PD05 - Approaching Provider Directory as a Data Quality Problem | Andrew Kobylinski | BetterDoctor from 2017-07-11T16:03:21

Friedrich Nietzsche argued that there are no facts, only interpretations.  It seems that this idea holds true for provider data too. Today's guest is Andrew Kobylinski, Head of Platform at Bette...

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014 - Accelerating Digital Health for Social Good | Christian Seale | Startupbootcamp Miami from 2017-06-29T21:09:59

Life can be hard for entrepreneur's in healthcare. Sure, we've seen an increase in Digital Health investment over the past few years, but it remains exceedingly difficult for new companies to pr...

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PD04 - Are We Asking Providers the Wrong Questions? | Ron Urwongse | CAQH from 2017-06-21T03:17:50

On this episode, the fourth in our ongoing Provider Directory Series, we continue to unravel the "w...

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PD03 - Provider Data: What is Known and What is Assumed? | Mark Martin - Availity from 2017-06-13T21:01:14

There are two kinds of Provider Data

Explicit provider data comes directly from the providers, their groups or even their IT systems (i.e. EMR, RCM, et...

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PD02 - A Provider-side Approach to Provider Directories plus SB-137 | Bill Barcellona (CAPG) from 2017-06-07T00:49:30

The national provider directory discussion is clearly focused on the patients and health plans. It focuses on the patients because they're the consumer of this information and without it, they c...

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PD01 - Provider Directories: How Hard Can This Really Be? | Don Lee and Shahid Shah from 2017-05-31T02:29:06

In 2016 we saw new provider directory Listen

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IPAC-08 The Patient Hot Zone | Darrel Hicks from 2017-05-25T02:31:14

Darrel Hicks is internationally recognized as one of the subject matter experts in infection prevention and control as it relates to cleaning. He has written and published numerous articles in p...

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IPAC-07 Understanding Infectious Agents in the Environment | Dr. Syed Sattar and Bahram Zargar from 2017-05-17T02:26:07

What happens to an infectious agent once it leaves the human body? Well, it ends up in our cars, airplanes, food, water and soil. If we know how that contagion behaves "in the wild", then we'll ...

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IPAC-06 Redefining Sepsis | Michael Ackerman from 2017-05-10T01:22:22

Sepsis is not an infection. Rather, it's your bodies overwhelming reaction to an infection and can lead to some serious health issues. In fact, sepsis is the #1 cause of death for patients in ho...

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IPAC-05 Lessons on Infection Control and Healthcare Sales from the Man with the High-Tech Pillow | David Woolfson from 2017-05-03T03:30:12

There are two things I can say for sure. First, healthcare-associated infections (HAI) cause a lot of suffering and cost a lot of money. Second, it's really hard to sell into healthcare, even wh...

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IPAC-04 Shining a Light on C. diff - Christian John Lillis from 2017-04-26T04:44:48

Clostridium difficile (klos-TRID-e-um dif-uh-SEEL), often called C. difficile or C. diff impacts 453,000 people every year. And with 29,000 associated deaths, it takes more lives than AIDS and d...

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IPAC-03 Why Hand Hygiene Matters - Tamás Haidegger from 2017-04-19T02:51:30

Hand hygiene is the number one line of defense when it comes to controlling the spread of healthcare-associated infections (HAI) and infectious disease.  Since we know that antibiotic and antimi...

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IPAC-02 Using Barrier Technology to Stop the Spread of Infectious Disease - Rik Heller from 2017-04-12T04:38:51

Rik Heller is a serial entrepreneur and founder of Wello. A self-confessed technology and healthcare geek, Rik has also been called the Grand...

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IPAC-01 Infection Prevention and Control with Niall Wallace and Michael Diamond from 2017-04-11T03:24:59

The #HCBiz Show first address the topic of Healthcare Associated Infections (HAI) in July 2016 when we asked Infonaut founder Niall Wallace the question: Listen

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Introducing The #HCBiz Show! A Practical Conversation on the Business of Healthcare from 2017-04-01T04:17:27

Co-hosts Don Lee (@dflee30) and Shahid Shah (@ShaidNShah) introduce the podcast and tell you what to expect in 2017.

The premise behind #HCBiz is that we can't "just innovate". Sure, you ...

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