Podcasts by The Heartbeat
A podcast about leadership – hosted by Claire Lew, CEO of Know Your Team. In each episode, Claire has a heart-to-heart interview with an industry leader she respects, distilling their most valuable leadership lessons, business learnings, and management advice.
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Episode 56: Interview with Jeff Kahn, Co-Founder & CEO at Rise Science from 2020-12-17T00:00
As the Co-Founder and CEO at Rise Science, Jeff Kahn discusses the challenge of being emotionally present as a leader, the power of gratitude, and the two levers of sleep that are essential to high...
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Episode 55: Interview with Jennifer Garvey Berger, Author of “Unlocking Leadership Mindtraps” from 2020-10-22T00:00
As the author of “Unlocking Leadership Mindtraps” and the CEO of Cultivating Leadership, Jennifer Garvey Berger discusses the hesitancy most leaders have around power, our relationship ...
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Episode 54: Interview with Matt Davey, COO at 1Password from 2020-03-26T00:00
As COO at 1Password, Matt Davey talks about eschewing perfectionism, being an empathy-led business, why it’s important that everybody in the company does customer support (even with 220+ empl...
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Episode 53: Interview with Dr. Jennifer Goldman-Wetzler, Ph. D., Author of Optimal Outcomes and Founder + CEO of Alignment Strategies Group from 2020-02-13T00:00
As a leading conflict expert who’s worked with leaders and teams at organizations such as IBM and the United Nations, Dr. Jennifer Goldman-Wetzler, Ph. D., talks about embracing hard work, fr...
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Episode 52: Interview with Shane Parrish, Founder of Farnam Street from 2020-01-16T00:00
As Founder of Farnam Street, Shane Parrish talks about leaders’ tendencies to ignore positive outcomes and focus on the negative ones, being receptive to feedback, and the important concepts ...
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Episode 51: Interview with Jerry Colonna, Coach and CEO at RebootHQ from 2019-12-05T00:00
As Coach and CEO at RebootHQ, Jerry Colonna talks about just because you feel like shit doesn’t mean you are shit, that there’s a very tight correlation between high achievers and impos...
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Episode 50: Interview with Jason Fried, Co-Founder & CEO of Basecamp from 2019-11-07T00:00
This week, Jason Fried, CEO and Co-Founder of Basecamp and I, your host, Claire Lew, CEO of Know Your Team, interview each other for this special milestone episode #50 of The Heartbeat. We talk abo...
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Episode 49: Interview with Matt Westgate, CEO and Co-Founder of Lullabot from 2019-10-31T00:00
As CEO and Co-Founder of Lullabot , Matt Westgate talks about starting a company from scratch, teaching himself what he needed to know about business, leading with authenticity, and encouraging his...
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Episode 48: Interview with Edward Kim, Co-Founder and Head of Engineering at Gusto from 2019-10-17T00:00
As Co-Founder and Head of engineering at Gusto, Edward Kim talks about transitioning from a developer to a leader and the difficulty he had doing so, how founders see your company versus how early ...
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Episode 47: Interview with Pooja Brown, VP Platform Engineering at Stitch Fix, Former VP Engineering at DocuSign from 2019-09-26T00:00
As VP Platform Engineering at Stitch Fix, Former VP Engineering at DocuSign, Pooja Brown talks about how every experience is a learning opportunity, people management, and why it’s important ...
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Episode 46: Interview with Tim O’Reilly, Founder and CEO of O’Reilly Media from 2019-09-12T00:00
As Founder and CEO of O’Reilly Media, Tim O’Reilly talks about valuing your financial people, the fact that leadership isn’t just about your own company, and considering how leade...
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Episode 45: Interview with Will Larson, Head of Foundation Engineering at Stripe, and Author of An Elegant Puzzle from 2019-08-21T00:00
As Head of Foundation Engineering at Stripe, and Author of An Elegant Puzzle, Will Larson talks about that not all decisions are final and/or permanent, being self- aware, and modeling your behavio...
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Episode 44: Interview with Esther Derby, Organizational Dynamics Expert, Consultant, and Author from 2019-08-07T00:00
As an Organizational Dynamics Expert, Consultant, and Author, Esther Derby talks about the fact that organizations should not strive to become well-oiled machines and that in order to be listened t...
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Episode 43: Interview with Chip Conley, Entrepreneur and NYTimes Best-Selling Author from 2019-07-24T00:00
As an Entrepreneur and NYTimes Best-Selling Author, Chip Conley talks about how your emotions as a leader are contagious, candid confidence, and his belief that a great leader is a kind of servant ...
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Episode 42: Interview with Ritu Bhargava, Senior Vice President of Engineering at Salesforce from 2019-07-10T00:00
As the Senior Vice President of Engineering at Salesforce, Ritu Bhargava talks about learning to say no, preparing for hard meetings, and being loyal to your organization. Every few weeks as part o...
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Episode 41: Interview with Nick Francis, CEO and Co-Founder of Help Scout from 2019-06-19T00:00
As the CEO and Co-Founder of Help Scout, Nick Francis talks about being self-aware of all the things that you don’t know as a leader, hiring people in a remote culture, having and recognizing...
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Episode 40: Interview with Camille Fournier, Managing Director of Two Sigma, and Author of The Manager’s Path from 2019-06-05T00:00
As the Managing Director of Two Sigma, and Author of The Manager’s Path: A Guide for Tech Leaders Navigating Growth and Change, Camille Fournier talks about making teams effective and deliver...
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Episode 39: Interview with Katica Roy, CEO and Founder of Pipeline from 2019-05-22T00:00
As the CEO and Founder of Pipeline, Katica Roy talks about knowing your own values as a leader, the delineation between worthiness and confidence, and being intentional about the type of leader tha...
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Episode 38: Interview with Sahil Lavingia, CEO and Founder of Gumroad from 2019-05-08T00:00
As the CEO and Founder of Gumroad, Sahil Lavingia talks about the presumption of success and defying statistical odds, the fact that success and failure are contextual, and getting yourself to a pl...
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Episode 37: Interview with Bryce Roberts, Founder of Indie.vc, Co-Founder of OATV from 2019-04-24T00:00
As the founder of Indie.vc, and Co-Founder of O’Reilly AlphaTech Ventures, Bryce Roberts talks about the importance of accepting your mediocrity when you first start out as a leader, not rely...
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Episode 36: Interview with Rand Fishkin, CEO of SparkToro, Author of “Lost and Founder,” and Former CEO of Moz from 2019-04-11T00:00
As the CEO of Sparktoro, author of “Lost and Founder”, and former CEO of Moz, Rand Fishkin talks about the economic and power structure that comes with financing a business, and discove...
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Episode 35: Interview with Mollie West Duffy, Co-Author of No Hard Feelings + Senior Org Designer at IDEO from 2019-03-21T00:00
As the co-author of the book, “No Hard Feelings,” and senior organizational designer at IDEO, Mollie talks about over and under emoters, vulnerability as a leader, and how it is okay to...
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Episode 34: Interview with Cap Watkins, Founder at Practical Works + Prev. VP Design at Buzzfeed from 2019-03-07T00:00
As the founder of the leadership consultancy Practical Works (and former VP of Design at Buzzfeed, to boot), Cap shares what he wishes he would’ve learned earlier about our reliance on instin...
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Episode 33: Interview with Wade Foster, CEO and Co-Founder of Zapier from 2019-02-21T00:00
As the CEO and Co-Founder of a $35MM+ revenue company with over 2 million users, Wade shares what he wishes he would’ve learned earlier about intellectual honesty in management, feedback, and...
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Episode 32: Interview with Natalie Nagele, CEO and Co-Founder of Wildbit from 2019-02-06T00:00
As the founder and CEO of a company serving over 100,000 people all over the world, Natalie shares the one thing she wish she would’ve learned earlier after 18 years running her company. Ever...
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Episode 31: Interview with Joel Gascoigne, CEO + Co-founder of Buffer from 2019-01-15T00:00
Running a $19MM+ remote company with 82 employees, serving millions of people, Joel shares his greatest leadership lesson. Every few weeks as part of The Heartbeat, I ask one question to a fou...
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Episode 30: Interview with Amir Salihefendi?, CEO + Founder of Doist from 2018-12-19T01:00
With over 13 million customers all over the word, Amir talks about his motivations as a leader and the importance of constant learning. Every few weeks as part of The Heartbeat, I asks one que...
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Episode 29: Interview with Desiree Vargas Wrigley, Founder + CEO of Pearachute from 2018-11-20T00:00
A second-time founder who scaled a business to $5MM+ annual revenue and appeared on SharkTank (getting an offer from Mark Cuban, no less), Desiree shares her greatest challenges as a leader. Every ...
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Episode 28: Interview with Kathryn Minshew, Founder and CEO of The Muse from 2018-10-17T00:00
As the founder + CEO of a company serving 75 million people worldwide, Kathryn shares her biggest leadership lessons around trusting your gut. Every two weeks as part of The Heartbeat podcast, I as...
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Episode 27: Interview with Peldi Guilizzoni, Founder + CEO of Balsamiq from 2018-10-02T00:00
As the founder of a 10-year old $6.3+MM bootstrapped company, Peldi talk about how your greatest strength can be your greatest weakness. Every two weeks as part of The Heartbeat, I asks one questio...
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Episode 26: Interview with Ryan Carson, Founder + CEO of Treehouse from 2018-09-13T00:00
As the founder of a company that’s helped 850,000 people learn to code, Ryan talks about the value of trust as a leader?. Every two weeks as part of The Heartbeat , I asks one question to...
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Episode 25: Interview with Wayne Sutton, Co-founder + CTO of Change Catalyst from 2018-08-29T00:00
As a serial entrepreneur who has been featured on CNN, USA Today, BBC, and the Wall Street Journal, Wayne talks frankly about self-awareness and depression as a leader in our interview. Claire: Hi ...
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Episode 24: Interview with Hiten Shah, Founder of KISSmetrics, CrazyEgg, FYI and Product Habits from 2018-07-31T00:00
As the founder of multiple successful SaaS companies, Hiten shares the pitfalls of being too nice as a leader. Every few weeks as part of The Heartbeat, I asks one question to a founder, CEO, ...
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Episode 23: Interview with Jordan Buckner, Founder and CEO of TeaSquares from 2018-07-12T00:00
As a Forbes 30 under 30 founder of a two-year-old snack company now sold in Whole Foods, Jordan shares the importance of vision. Every few weeks as part of The Heartbeat, I asks one question t...
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Episode 22: Interview with Aynn Collins, Director of Talent Strategy at MailChimp from 2018-06-29T00:00
An expert on employer brand and recruiting at the 900+ person company, Mailchimp, Aynn shares what she wishes she learned earlier. Every few weeks as part of The Heartbeat, I asks one question...
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Episode 21: Interview with Katrina Markoff, Founder + CEO of Vosges Haut-Chocolat from 2018-06-14T00:00
As the creator of a luxury chocolate empire exceeding $35MM annually, Katrina shares insights on what not to forget as a leader. Every few weeks as part of The Heartbeat, I asks one quest...
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Episode 20: Interview with Rob Walling, Founder of Drip + MicroConf from 2018-05-23T00:00
Rob Walling is the Founder of Drip, an email automation platform. A serial entrepreneur who has published books, runs MicroConf, and hosts a podcast, Rob shares the importa...
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Episode 19: Interview with David Cancel, CEO of Drift from 2018-04-26T00:00
David Cancel is the CEO of Drift, a conversational sales platform that has over 100,000 customers. Having started five companies previously, David shares lessons learned as a leader –...
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Episode 18: Interview with Steve Larosiliere, President of STOKED from 2018-04-11T00:00
An acclaimed nonprofit leader featured on the TODAY show, Steve shares his biggest lessons learned around empathy, self-care, and self-awareness as a leader. Claire: Hi everyone. I’m Claire Le...
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Episode 17: Interview with Elena Valentine, CEO of Skill Scout from 2018-03-28T00:00
With a focus on diversity and inclusion, the CEO of a Chicago-based media company focused keeps it real about the myths and struggles of leadership. Claire: Hi everyone, I’m Claire Lew an...
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Episode 16: Interview with Daniel Houghton, CEO of Lonely Planet from 2018-03-12T00:00
Daniel Houghton is the CEO of Lonely Planet, the largest travel guide book publisher in the world. As a 29-year-old CEO with almost 400 employees across five different continents, Daniel ...
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Episode 15: Interview with Dan Mall, Founder of SuperFriendly + CEO of SuperBooked from 2018-02-08T00:00
As a creative leader who’s worked with everyone from Apple to ESPN, Dan shares his biggest leadership lessons on servant leadership and how to ensure teams work well together. Claire: Hi everyone. ...
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Episode 14: Interview with Laura Roeder, Founder + CEO of MeetEdgar from 2018-01-24T00:00
Laura Roeder is the founder and CEO of MeetEdgar, a social media scheduling platform tool with over 7,000 customers. As a founder who bootstrapped her company to $4MM in annual recurring ...
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Episode 13: Interview with Amy Gallo, Contributing Editor at Harvard Business Review from 2018-01-09T00:00
As a prominent expert who wrote the book on workplace conflict (literally), Amy shares her biggest leadership lessons learned on healthy work relationships and working with conflict. Amy Gallo ...
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Episode 12: Interview with Ben Congleton, CEO + Co-founder of Olark from 2017-12-17T00:00
Running Olark, a company with 12,000+ customers, Ben shares the biggest leadership lesson he wishes he learned: The importance of self-awareness and emotional intelligence as a leader. Claire:...
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Episode 11: Interview with Michael Lopp, VP Engineering at Slack from 2017-12-07T00:00
As the VP Engineering of Slack and prolific author on technical leadership, Michael discusses why being busy is a bad thing as a leader and how to delegate well. Claire: Hi everyone. I’m ...
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Episode 10: Interview with Sara Sutton Fell, Founder and CEO of FlexJobs from 2017-11-21T00:00
As the founder + CEO of a 100+ person remote company, Sara reveals the importance of gut instinct in leadership, and how she learned that the hard way when starting her first company at 21 years...
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Episode 9: Interview with Wil Reynolds, Founder of SEER Interactive from 2017-11-06T00:00
As the founder of a 100+ person company who recently turned down an 8-figure offer for sale, Wil talks about naiveté, transparency as a leader, and not enabling your employees to lie to y...
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Episode 8: Interview with Amanda Lannert, CEO of Jellyvision from 2017-10-24T00:00
As the CEO of Jellyvision, a 400-person software company, Amanda Lannert has won just about every “best CEO” award in Chicago, and is someone I’ve admired for years. In this 12 minut...
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Episode 7: Interview with David Heinemeier Hansson, CTO of Basecamp & Creator of Ruby on Rails from 2017-10-10T00:00
As the Creator of Ruby on Rails and Founder & CTO of Basecamp, David Heinemeier Hansson shares with me what he wishes he learned earlier as a leader. We chat about empathy, illusions of di...
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Episode 6: Interview with Joanna Wiebe, Founder of Copy Hackers from 2017-09-26T00:00
As the Founder of Copy Hackers and Airstory, Joanna gets real about her biggest struggles as a leader. Joanna Wiebe is the founder of Copy Hackers – an acclaimed site + service that ...
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Episode 5: Interview with Halleemah Nash, Executive Director of iMentor Chicago from 2017-09-15T00:00
As an acclaimed nonprofit leader and public speaker, Halleemah Nash reveals what “authentic leadership” really means… Claire Lew: Hi everyone! I’m Claire Lew, and I’m the CEO of Kno...
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Episode 4: Interview with Des Traynor, Co-founder of Intercom from 2017-08-29T00:00
As the founder of a 300+ software company, Des talks about the silence cost to being nice, the pitfalls of transparency as a leader, and the power of consistency. Claire Lew: Hi everyone, I’m&...
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Episode 3: Interview with Patrick Collison, CEO of Stripe from 2017-08-15T00:00
As the CEO and co-founder of Stripe, a payments company processing billions of dollars each year, Patrick Collison shares with me what he wishes he learned earlier as a 28-year-old l...
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Episode 1: Interview with Jason Fried, CEO of Basecamp from 2017-07-18T00:00
Every few weeks as part of The Heartbeat, I asks one question to a founder, CEO, or business owner I respect about their biggest leadership lesson learned. In the inaugural...
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