"If You Knew Better You'd Do Better"! (guest services in black&white) - a podcast by The Holy Spiritz Radio Show

Tonight we'll be discussing guest services and for many minorities this can spell bad customer services along with a multitudes of complaints and just plain old unprofessionalism when it comes to serving guest in the hospitality industry.

http://www.holyspiritzradio.org/index.html

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http://www.inc.com/matthew-swyers/8-steps-to-handle-customer-complaints.html

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