Why government websites and online services are so bad - a podcast by NPR

Government websites and online services leave a lot to be desired. Today we look at California's unemployment insurance fiasco as a test case for how government can do digital services better.

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.

Further episodes of The Indicator from Planet Money

Further podcasts by NPR

Website of NPR