Why Do Customers Expectations Constantly Change? - a podcast by Beyond Philosophy LLC
from 2018-03-10T06:00
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Diminishing Sensitivity is part of Prospect Theory. This refers to customer sensitivity to further changes based on where they have started. What are the implications for business, customer experience and designing and delivering experience?
Further episodes of The Intuitive Customer - Improve Your Customer Experience To Gain Growth
Further podcasts by Beyond Philosophy LLC
Website of Beyond Philosophy LLC