Podcasts by The Look
An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.
Further podcasts by Essential Communications - Tom Henschel
Podcast on the topic Management
All episodes
How To Stay Calm Under Fire from 2022-01-05T18:00
A leader is given a presentation coach and two goals: ‘tell a better story’ and ‘be more responsive in the moment.’ This episode is the coaching conversation about the second goal: be responsive...
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How To Turn Data into Stories from 2021-12-01T18:00
A leader is given a presentation coach and two goals: ‘tell a better story’ and ‘be more responsive in the moment.’ This episode is the coaching conversation about telling a better story.
How to Re-engage a Team from 2021-11-03T18:00
Worried that working remotely has disconnected her team, a leader asks her coach for help and learns a powerful tool.
Being able to lead your team in growth exercises is a critical leaders...
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How To Coach Your People from 2021-10-06T18:00
A no-nonsense leader is asked to add coaching to her list of duties. She turns to the coach who’d coached her for a quick immersion course.
Coaching your people requires a shift in thinki...
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How To Show Up from 2021-09-01T18:00
Frustrated at not showing up the way she wants to, a leader, in conversation with her coach, explores ways to integrate her values into her behavior.
To show up as more of whatever you ...
How To Grow Your Self-Management from 2021-08-04T18:00
In this episode, a leader feels she lacks courage. She engages her coach in a conversation about how to use self-awareness and self-management as tools to help her become a little bolder.
...
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How To Build Self-Awareness from 2021-07-01T01:00
Self-awareness, like any muscle, can be built through discipline.In this episode, a leader learns two exercises to help build awareness of her thoughts and feelings.
The two exercises dis...
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The Democratic Leader from 2021-06-03T01:00
A new leader worries about having to become a dictator in order to meet her goals. She and her coach explore the challenges inherent in trying to be a truly democratic leader.
Core concep...
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Tough Conversations from 2021-05-06T01:00
A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations.
Core Conc...
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Understanding Feedback from 2021-04-01T01:00
This month’s coaching conversation explores ways to make feedback more palatable. The secret: sort the feedback you receive into three distinct categories.
Many ideas in this episode and ...
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Unblocking Feedback from 2021-03-04T02:00
This month’s coaching conversation follows a client as he works to shrink his blind spot through feedback. He and Tom discuss lowering the barriers that stop us all from taking in feedback.
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Blind Spots from 2021-02-04T02:00
This month’s coaching conversation features a leader too talented to lose but too troublesome to keep. Tom talks with him about blind spots and how he might reduce his.
PDFs for you:
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The Show Must Go On from 2021-01-22T20:36:54
In this special episode, Tom tells a story of being onstage one night in front of a packed theatre audience when the show most definitely did NOT go on. He also shares the lesson he learned from...
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The Executive Executive from 2021-01-14T02:00
This month’s coaching conversation is between Tom and Courtney, another executive coach. What traits, they wonder, do effective executives share? If rising leaders wanted to reverse e...
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The Rising Executive from 2020-12-10T02:00
This month’s coaching conversation features a newly promoted leader. He and Tom explore the tools needed to build a strong team quickly.
Lots of links this month!
At one point in t...
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Two dates & a gift — A bonus episode! from 2020-11-20T18:28:18
Two dates:
Monday, November 30, 2020
The survey closes.
Complete four questions to be entered to win an hour of free coaching with Tom
Style Conversations from 2020-11-05T02:00
This month’s coaching conversation is about creating a script called ‘Style.’ The script helps make difficult conversations easier.
Complete this month’s four-question survey and be enter...
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Personal Connections from 2020-10-01T01:00
This month’s coaching conversation follows a leader who worries that he’s not very adept when it comes to creating personal connections. He and Tom explore two skills and one mindset that will h...
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Psychological Safety from 2020-09-03T01:00
This month’s coaching conversation explores how leaders can foster psychological safety. Teams high in both safety and accountability enter a “Learning Zone” where high performance follows natur...
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Giving Upward Feedback from 2020-08-06T01:00
This month’s coaching conversation explores whether feedback should be given upwards in the first place. If so, are there ways to deliver upward feedback effectively?
In the commentary, T...
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Learnings From Video from 2020-07-09T01:00
This month’s coaching conversation follows a client exploring a surprising use for video, plus a game of imagination.
The Marshmallow Test is explained in “Listen
The Intentional Leader from 2020-06-04T01:00
This month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length!
This month’s coaching conversation i...
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Connecting Over Video from 2020-05-07T01:00
SHOWNOTES:
This month’s coaching conversation is with a leader who wants to keep strong connections despite the quarantine. She and Tom explore the barriers that make connecting over video...
Branding Yourself from 2020-04-02T01:00
This month’s coaching conversation explores how to project your personal brand into the workplace. When done well it can seem like a Jedi mind trick – but it’s really just personal branding.
... Listen
Pursuing A Promotion 2020 from 2020-03-05T02:00
This month’s coaching conversation is with a high-performer who was passed over for a promotion. Together, she and Tom identify tools to make sure she doesn’t get passed over again.
Core ...
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Don’t Take Anything Personally from 2019-12-05T02:00
This month’s coaching conversation wrestles with the eternal struggle to depersonalize the events in our lives that feel so personal. Is it even possible to actualize the adage, “Don’t take it p...
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Boundaries from 2019-11-14T02:00
This month’s coaching conversation explores how hard it can be to say ‘no’ sometimes. Together, Tom and his client come up with four strategies for setting better boundaries.This month’s coachin...
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Agreeable Disagreement from 2019-10-10T01:00
This month’s coaching conversation follows an executive’s journey from a bulldozer, rolling over people and their ideas, to a thoughtful seeker of ways to get his ideas heard while also building...
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Video Feedback & Executive Presence from 2019-09-05T01:00
This month’s coaching conversation centers on learning how to watch yourself on video. It might be uncomfortable at times, but the benefits are enormous.
During the commentary, T...
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The Talky Executive from 2019-08-08T01:00
This month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length!
Related episodes are:
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The Focused Executive from 2019-07-11T01:00
This month’s coaching conversation focuses on a leader who finds herself in a storm of heavy seas. To help her find calm, Tom shares a technique from his past.
You can grab the PDF that T...
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Fighting Authority from 2019-06-06T01:00
This month’s coaching conversation revolves around a former client’s direct report who is caught up in old wiring which is short-circuiting his effectiveness.
This episode is tagged in si...
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Ask The Coaches - Readers' Letters from 2019-05-02T01:00
This month’s coaching conversation is between Tom Henschel and Mindy Danna who answer questions from our audience. Tom and Mindy have grown up together professionally. He runs Essential Communic...
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Inviting Dialogue from 2019-04-11T01:00
This months’ coaching conversation is with a leader who genuinely wants open dialogue with his direct reports but finds he may have been unintentionally limiting his conversations.
In the...
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Becoming Expert from 2019-03-07T02:00
This month’s coaching conversation focuses on a leader striving to become “more visible.” She and Tom imagine raising her presence by giving her a way to speak about herself as an expert without...
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Managing Former Peers from 2019-02-07T02:00
Internal promotions can be mixed blessings. Managing former peers has the potential to upset everyone. This month’s coaching conversation explores ways to handle this live grenade with ...
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Executive Presence - Three Pillars from 2019-01-10T02:00
This month’s coaching conversation explores the three pillars of executive presence.
In this episode's commentary, Tom mentions research about Executive Presence conducted by the Center f...
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The Executive Impostor from 2018-11-08T02:00
This month’s coaching conversation explores that insidious feeling of being an impostor. Research tells us that the vast majority us experience this to some degree at one time or another. Here a...
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Leading Offsites from 2018-10-04T01:00
A senior leader wants to give one of his direct reports the experience of leading her own offsite. This month’s coaching conversation is about how a leader can foster an offsite with the power t...
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Animating Your Persona from 2018-09-06T01:00
A coaching client needs to exude more presence. Tom proposes a visualization process and walks another coach through it.
In the archive, this episode is tagged in three categories:
...
Managing Bad Behavior from 2018-08-09T01:00
This month’s coaching conversation focuses on a feedback technique that can help manage bad behavior. The coachee likes the technique so much, he wants to try it on his high performers, too!
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Managing Trauma from 2018-07-12T01:00
This month’s coaching conversation focuses on developing someone who may be a trauma survivor. A team leader’s compassionate caution may not be in the survivor’s best interest.
Related ep...
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Taming the Wild Child from 2018-06-07T01:00
This month’s coaching conversation features a high-performing client who sometimes wrestles with her fear. Knowing that her fear can diminish her, she seeks a way out.
Tom also talks abou...
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Readiness in Coaching from 2018-05-03T01:00
Why do some coaching engagements achieve positive transformations while others get stuck in the starting gate? This month’s coaching conversation explores who’s coachable, who isn’t, and why. Listen
360s: Weapons or Tools? from 2018-04-02T03:29:05
360-degree feedback can be intense. Or confusing. Like many reports, it often needs explaining, even if the information is familiar. This month’s coaching conversation explores the many sides of...
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The Sound of Leadership and of Management from 2018-02-01T22:04
Some ways of speaking lend themselves to more effective management. And some ways of speaking lend themselves to more effective leadership. This episodes explores those differences.
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Leadership versus Management from 2018-01-11T02:00
Are leadership and management really different? And does it matter? This month’s coaching conversation explores what separates leadership from management. And what connects them. And why it matt...
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The Conflict Conversation from 2017-12-07T02:00
What do you say when you’re in an argument? And how can you prepare to have an argument? This month’s coaching conversation dives deeper into the topic of “Conflict” that began last month. In this ...
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Dynamic One-on-ones from 2017-10-05T01:00
There are a million ways to conduct one-on-one meetings with direct reports. How you run yours will reflect your personal style. This month’s coaching conversation focuses on specific best pract...
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Acting on the Corporate Stage from 2017-09-07T01:30
This month's episode introduces "Acting on the Corporate Stage." That phrase was Tom's original branding phrase, before "The Look & Sound of Leadership" became his branding phrase.
"Acting...
Performing Like a TED Talker from 2017-08-03T02:00
Delivering a top-notch presentation requires you to master your ideas. Of course! But even more, you need to master yourself. Your audience won’t be able to lock onto you unless you are “in focus.”...
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Prepping Like A TED Talker from 2017-07-13T01:30
Preparing a presentation raises many questions. How much are you going to rehearse? What will you actually do during your rehearsal? Are you going to memorize your talk? This month’s coaching co...
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Short Sounds Confident from 2017-06-01T01:00
Holding each other’s attention is a constant challenge. But you can’t achieve The Look & Sound of Leadership if you can’t keep people listening to you.
This month’s coaching conv...
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Readers’ Letters — Bonus Episode 2 from 2017-05-23T19:38:03
Tom exchanges emails with two listeners. One exchange addresses issues of personal boundaries in the workplace; the other addresses scarcity and abundance.
This Bonus Episode is only the ...
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Talking Like a TED Talker from 2017-05-04T01:00
TED Talkers turn us into engrossed detectives, absorbed in solving the mysteries unfolding before us. But TED Talking doesn’t have to be saved for special events. This month’s coaching conversat...
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The Voice of Authority from 2017-04-06T01:00
Authority. It’s a slip-sliding sort of thing, isn’t it? Do we get it automatically along with a title? Sometimes. But sometimes not. This month’s coaching conversation examines both the thoughts...
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The Human Element from 2017-03-02T02:00
At work, we often diminish the importance of feelings – our own or those of others. We think, “I don’t have time for that” or “That’s silly.” But feelings don’t disappear just because they’re in...
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Self-Limiting Beliefs from 2017-02-02T02:00
Self-limiting beliefs hold us back. We limit who we are so we don't shatter those beliefs.
This month's coaching conversation serves up several strategies to help you push back against th...
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Inhabiting Executive Presence from 2017-01-12T02:00
Getting to the next level of executive presence usually demands the adoption of new behaviors. This month's episode explores a three-step process that helps new behaviors become habits.
H...
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Combating Emotional Hijacks from 2016-12-08T01:00
When we feel threatened or in danger, an old part of our brains, the one that regulates emotions, hijacks our executive functioning. We say and do things we regret. In the workplace, this can ha...
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Under Executive Questioning from 2016-11-03T01:00
This episode addresses three issues that arise when you’re facing an executive team. First, what meaning are you making about the event itself? Is that meaning helping you or not helping you? If...
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Creating Safety for Hard Talks from 2016-10-06T00:00
How Teams Fight from 2016-09-08T01:00
Conflict on teams is a good thing. Really! Well, it's good if it’s healthy.
This month, two techniques to help team members engage in healthy conflict: arguing about what's best for the b...
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Taming Meetings from 2016-08-04T00:00
Meetings are often viewed as a necessary evil to be endured. But they can be engaging events that build people’s skills and accelerate the work. This month, a recipe for mixing up meeting magic....
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Conquering Fear from 2016-07-07T00:00
Building Empathy from 2016-06-09T00:00
Readers’ Letters — Bonus Episode from 2016-05-17T14:00
A bonus episode!
Tom shares email exchanges he had with two podcast listeners. One exchange is about handling people who interrupt presentations. The other is about defin...
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Personal Histories as Your Brand from 2016-05-05T00:00
How you brand yourself sticks with people a long time.Thismonth, a senior executive dreads having to brand himself duringaninterview – until he learns about the PersonalHistoriestechnique.
Power Tools for Teams — Plus/Delta from 2016-04-07T00:30
This month, The Look & Sound of Leadership gives you a tool for developing your team. A process that takes only minutes to learn, if practiced regularly, this exercise has far-reaching ripples. ...
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The Mindful Executive from 2016-03-03T01:00
From the Harvard Business Review to the New York Times, mindfulness is widely touted as a powerful tool to increase personal effectiveness and well-being. This month’s Executive Coaching Tip exp...
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Coaching Under Attack from 2016-02-04T00:30
High-Stakes Meetings from 2016-01-07T00:30
The goal of this episode is to give you a three-step process to help you succeed in meetings when you feel there’s a lot at stake.
Step one: Clarify the Story. Four other episodes can...
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Showing Teeth from 2015-12-03T00:30
For many businesses, uncertainty and ambiguity is their new norm. In such anxious times, people long for leaders who will make tough decisions, stand behind those decisions, and protect their pe...
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Engagement & Performance from 2015-11-04T23:30
Lack of engagement can assume many disguises but there is one outcome that is predictable: poor performance. What would you say if you found out you could get people engaged – and improve perfor...
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Managing Disruptive Executives from 2015-09-30T22:30
Disruptive executives take many forms—bullies, catastrophizers, resisters, you name it. But no matter what mask they wear, they create upheaval. Whether the disrupter is your boss, your peer or ...
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Executive Presenting from 2015-09-02T23:30
Presentations are a golden opportunity to display your executive presence. Here are six behaviors that’ll help you command the room and deepen your brand.
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A Breakdown of Listening from 2015-08-05T22:00
We all think we’re better listeners than we really are. Luckily, we all have the capacity to improve our skills. But not all listening is the same. Here’s a breakdown.
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In Sync Communications from 2015-07-08T21:30
When you’re communicating, you not only need to fly through the intricate patterns of your own information, you need to be sure we can thread that needle along with you.
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Executive Gender Bias from 2015-06-10T21:00
The research is unequivocal: in the workplace, women play on a tilted field. Everyone contributes to work's off-center world -- even women! This episode explores ways to bring the tipping back i...
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The Narcissistic Executive from 2015-05-06T21:00
Narcissistic executives can be infuriating. And, unless you’re one of their favored few, they can be dangerous, too. These five actions will help protect you—and keep you sane.
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Coaching Your People from 2015-04-01T21:30
Helping develop your people is a win for everyone. But developing people is quite different from managing people: developing people requires you to be a coach. Here’s how.
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Defining Success from 2015-02-05T06:59:38
“I’ll know it when I see it” is a natural thought when starting a new project. Feeling “It’s just not right” is natural when a situation is nagging. But your followers need you to tell them spe...
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Mentoring & Mentors from 2015-01-06T22:00
Finding good mentors – and using them wisely – can change your career trajectory. So can being a mentor to others. Here are actions for succeeding in both roles.
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The Honorable Executive from 2014-12-03T04:40:28
Executives create honor in the workplace not by declarations and speeches. Rather, honor is built in the display of small, consistent behaviors every day. This month’s Tip examines two of those ...
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Managing Performance: Up or Out from 2014-11-06T19:07:35
Poor performers often linger far too long. Leaders who avoid these performance issues damage their reputations and weaken their teams. Here are five actions to help you manage poor performers up...
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Thinking Errors from 2014-10-02T03:16:34
Thinking errors are tough to spot in yourself because they seem true. Usually we've believed them for a long time. Here are ways to free yourself from thinking errors
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Pursuing A Promotion from 2014-09-04T00:19:15
We'd all like to be given a promotion merely because it's our turn. But earning a promotion is actually a job in itself. Mastering the four factors described here will accelerate the process.
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Managing Up from 2014-08-06T19:00
We all want bosses who are sensitive to our needs. But savvy players...
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Personal Branding from 2014-07-09T04:03:25
Each one of us has a personal brand. Every day we reinforce our bran...
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Leading Through Delegation from 2014-06-05T03:07:45
Your ability to execute senior-level work correlates directly to your ability to delegate effectively. The better you are delegation, the higher you can ...
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Achieving Authenticity from 2014-04-30T12:00
Leaders who are authentic display The Look & Sound of Leadership™. We follow them eagerly. But how to achieve authenticity? Here are fi...
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Your Goodwill Bank Account from 2014-04-03T02:16:37
Certain people seem to have unlimited leeway when they make a mistake or miss a deadline while others seem to acquire black marks and penalties for the m...
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Captivate Your Audience from 2014-03-04T13:00
If you don’t grab your audience at the start, it’s tough to win ‘em over later. The two behaviors described here will help you engage your listen...
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Creating Devoted Followers from 2014-02-05T12:00
We all sense the subtle messages we send each other. When those messages have even a whiff of disapproval, your followers may begin t...
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Perception Is Reality from 2014-01-08T13:00
Accepting how others see you can be a struggle. Until you can, you may not seem ready for the next step in your career.
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Taming Email from 2013-12-05T04:52
An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceiv...
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Speaking Your Truth from 2013-11-07T16:30
We all have moments when we don’t speak up because we worry what other people might think. Here’s a way to help you find—and keep!—your voice. 11/07/13
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The Generous Executive from 2013-10-03T16:30
Choosing to collaborate often feels like inviting an invader to sit down and eat your food. It can be done, but it doesn’t feel natural. And why would you? Where’s the benefit?
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Soliciting Feedback from 2013-08-01T16:30
Without good feedback about yourself, you can’t achieve The Look & Sound of Leadership. But how can you get good feedback about yourself?
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The High-Maintenance Executive from 2013-07-11T16:30
Being “high maintenance” can derail a career. Here are four mistakes people make that get them labeled “high maintenance.” And four actions to help you avoid the high maintenance label....
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Capitalizing on Differences in Style from 2013-06-06T16:30
Our own work style seems completely natural—to us! But what about all those people whose styles are different? What do you do with them?
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Creating New Behaviors from 2013-05-02T16:30
We create impressions, in part, through our behaviors. And changing behaviors can feel overwhelming. This four-stage process makes behavioral change manageable.
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Building Emotional Intelligence from 2013-04-04T16:30
Companies invest in developing Emotional Intelligence (EQ) because its presence improves performance. EQ has four steps. Here is number one. 04/04/13
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Shouldering the Burden of Leadership from 2013-03-07T16:30
Every leader casts a long shadow. Casual comments can have huge ripples. Such is the burden of leadership. How well are you shouldering the burden?
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The Flexible Leader from 2013-02-07T16:30
Everyone you manage is at a different stage of their professional and personal development. Are you managing them all the same way?
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Communicating with Clarity from 2013-01-10T16:30
Expert communicators put up signposts so their listeners can follow them easily. Using these “frameworks” can distinguish you as a clear and expert communicator.
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Upward Feedback from 2012-12-06T16:30
Giving upward feedback can be a dicey proposition. The three-step formula in this Executive Coaching Tip will make that potentially dangerous enterprise a whole lot safer.
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Turn Values into Behavior from 2012-11-01T16:30
Companies proudly post their values in their lobbies and on their websites. But values are mere slogans until leaders help people transform those ideas into concrete actions. But that shift can ...
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Self-Awareness & Self-Management from 2012-10-04T16:30
Leaders who are technically gifted leaders are often less gifted when managing their relationships. To avoid derailing—and to have healthy relationships—leaders need the two skills addressed in ...
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Getting Unstuck from 2012-09-06T16:30
It’s usually painfully obvious to us when we’re stuck. What’s frustrating is that we can’t get ourselves unstuck. Here are three practical ways for getting unstuck that are particularly helpful ...
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The Well-Balanced Executive from 2012-08-02T16:30
This 100th edition of The Look & Sound of Leadership™ discusses the best predictor of an executive’s long-term effectiveness.
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The Disruptive Executive - Part Two from 2012-07-12T16:30
Trying to manage a disrupter is tough work. Managing yourself while managing a disrupter is no easier! These four tools will help you contain yourself during emotional encounters.
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The Disruptive Executive - Part One from 2012-06-07T16:30
Trying to manage disrupters is like getting pummeled by a heavyweight. Here are five tools to help get traction with the disrupters in your life.
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The Exhausted Executive from 2012-05-10T16:30
Many high performers are running on empty. Here are tools to replenish your reserves.
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The Distracted Executive from 2012-04-05T16:30
Trying to get your message through to a distracted person isn't easy. It takes mental energy, preparation and willingness to repeat yourself. But what happens if YOU are the distracted person?
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The Many Parts of You from 2012-03-08T16:30
Recognizing and managing the many, often contradictory, parts of you is crucial to becoming an authentic leader.
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Your Team's Best Interests - Part Two from 2012-02-02T16:30
Engaged and productive employees believe their boss has their best interest at heart.
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Your Team's Best Interests - Part One from 2012-01-12T16:30
Engaged and productive employees believe their boss has their best interest at heart.
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Performance Reviews from 2011-12-01T16:30
Six lessons for delivering meaningful performance reviews.
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Leading Teams from 2011-11-03T16:30
Five questions your team needs to answer if they're all going to move in the same direction. Plus a four-layer pyramid that needs defining.
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Facilitating Open Dialogue from 2011-10-06T16:30
Tips and techniques for the extremely difficult task of getting people to speak openly in public forums—or in private!
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Smiling—The Look of Leadership from 2011-09-01T16:30
Your smile can be a credibility builder or a credibility killer. How is your smile working for you?
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Leading Change from 2011-08-11T16:30
Navigating the minefield of change is fraught with danger. Here's your road map through change's treacherous terrain.
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Resolving Conflict from 2011-07-07T16:30
Three actions, plus three behaviors, to help warring factions to lay down their arms and get back to work.
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The Power of PowerPoint from 2011-06-02T16:30
PowerPoint can be a blessing but all-too-often is a curse. Here are 8 tips to harness the positive power of PowerPoint.
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Compelling Openings from 2011-05-19T16:30
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Intimacy in Business: Setting Boundaries from 2011-05-05T16:30
The ability to create a sense of intimacy in the workplace leads to deep and long-lasting trust. And it’s not about being personal.
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Recommendations & Resources from 2011-04-21T16:30
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Stop Giving Away Your Secrets from 2011-04-07T16:30
Transparency is great in business—except when you tip your hand and reveal thoughts and feelings that are better kept to yourself.
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Women as Powerful Communicators from 2011-03-17T16:30
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Making Stories Soar from 2011-03-03T16:30
Stories stick with people long after data becomes a blur.
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Questions as Leadership from 2011-02-17T16:30
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Leadership and Listening from 2011-02-03T16:30
Two listening behaviors that will get different results and foster collaboration.
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Self-Knowledge as Leadership from 2011-01-20T16:30
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Building Rapport from 2011-01-06T16:30
Rapport is easy when people’s styles match. But when there’s a mismatch, what then?
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Smoothing Harsh Edges from 2010-12-16T16:30
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Three Little Phrases with Big Impact from 2010-12-02T16:30
Phrases to keep people listening to your data and to get people to comply with your decisions.
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Getting Growth Acknowledged from 2010-11-18T16:30
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Compassion During Change from 2010-11-04T16:30
When a star performer suddenly declines there’s always a reason. The question is where should you look for the reason?
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The Look & Sound of Self-Esteem from 2010-10-21T16:30
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Strategic Apologies from 2010-10-07T16:30
Apologies can enhance or damage a relationship. Too few can be as damaging as too many. Here are four apologies—two to emulate, two to avoid.
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Handling Defensive Behaviors from 2010-09-23T16:30
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Unmasking a Stand-In from 2010-09-09T16:30
Interacting with phantoms from the past is dangerous both personally and professionally.
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Leadership Behavior in Meetings from 2010-08-19T16:30
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Repairing Damaged Relationships from 2010-07-22T16:30
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Three Words You Should Never Say from 2010-07-08T16:30
Want to boost your credibility? Stop saying these words.
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Negative Self-Talk from 2010-06-24T16:30
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Eliminating Distractions from 2010-05-20T16:30
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Dealing With Emotional Responses from 2010-05-06T16:30
Six tips for handling yourself when faced with others’ emotions.
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Delivering Tough Feedback from 2010-04-15T16:30
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Sounding Executive from 2010-03-25T16:30
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Getting Agreement from 2010-03-11T16:30
Giving instructions without getting agreement is a recipe for disappointment.
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Accessing Your Best Thinking from 2010-02-25T16:30
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Act "As If" from 2010-02-11T16:30
This fundamental actor’s tool helps you be perceived the way you want to be perceived.
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Speaking For Yourself from 2010-01-28T16:30
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Assertion Versus Aggression from 2010-01-14T16:30
One builds relationships, the other damages them. Are you clear which is which, and why?
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Stories -- The Ultimate Persuaders from 2009-12-17T16:30
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Leadership and Self-Deception from 2009-12-03T16:30
Our self-limiting behaviors are invisible to us but apparent to others.
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Managing Your Strengths from 2009-11-19T16:30
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Answering Essay Questions from 2009-11-05T16:30
Avoid a long-winded ramble with this three-step model
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Creating Clarity from 2009-10-22T16:30
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"I Hate Politics!" from 2009-10-08T16:30
Hating politics puts you out of the game that’s being played around you.
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Getting Good Feedback from 2009-09-24T16:30
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Networking from 2009-09-10T16:30
A crucial skill even if you’re in your job for life—which you’re not!
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Your Workplace as Calling Card from 2009-08-20T16:30
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Sorting and Labeling from 2009-08-06T16:30
The communication tool that will set you above the rest.
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Holding People Accountable from 2009-07-23T16:30
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I Talk Too Fast! from 2009-07-09T16:30
What happens in our brains when we hear someone talk “too fast.”
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How Behaviors Change from 2009-06-25T16:30
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Positive Opposites from 2009-06-11T16:30
Dichotomies are great learning tools—when they’re framed positively.
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Listen Without An Agenda from 2009-05-28T16:30
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Choosing Persistence from 2009-05-14T16:30
Two stories to fuel persistence in the face of frustrations.
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Playback as Feedback from 2009-04-30T16:30
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Sounding Well-Spoken from 2009-04-02T16:30
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Be Impeccable With Your Word from 2009-03-19T16:30
Hold yourself accountable for what comes out of your mouth.
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Speed of Thought from 2009-03-05T16:30
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Focus in the Face of Distractions from 2009-02-19T16:30
Results are important and so is how they’re achieved.
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Giving Powerful Feedback from 2009-02-05T16:30
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Messaging During Hard Times from 2008-12-11T16:30
A time-tested formula for communicating in difficult times.
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Becoming More Expressive from 2008-12-04T16:30
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What Compelling Speakers Share from 2008-11-20T16:30
Two qualities that will keep your listeners listening.
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Being Concise from 2008-11-13T16:30
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Handling Feedback Effectively from 2008-11-06T16:30
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Managing Beyond Bad Behavior from 2008-10-30T16:30
“Repeated Headlines” can rein in ongoing bad behavior.
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Assume Equality from 2008-10-23T16:30
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Act with Intention from 2008-10-16T16:30
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Project The Image You Want from 2008-10-09T16:30
Manage how you’re perceived in the workplace.
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The Art of Chat from 2008-10-02T16:30
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Choosing Stories Over "Truth" from 2008-09-25T16:30
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Drive Your Message Home from 2008-09-11T16:30
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Driving Your Message Home from 2008-09-11T09:30
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Owning Miscommunications from 2008-09-04T16:30
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Coaching Versus Therapy from 2008-08-28T16:30
Determining what coaching is and what it isn’t.
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Keeping Repeated Material Fresh from 2008-08-21T16:30
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Managing Your Boss from 2008-08-14T16:30
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When Learning Makes Things Worse from 2008-08-07T16:30
Integrating new behaviors may actually send you backwards.
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Building Trust from 2008-07-31T16:30
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Staying on Track from 2008-07-24T16:30
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Who's Coachable? from 2008-07-17T16:30
Can your direct reports be coached to achieve their potential? Can you?
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Remembering Names from 2008-07-10T16:30
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Managing Nervousness from 2008-07-03T16:30
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Creating Charisma from 2008-06-26T16:30
Turn up your heat from a gentle simmer to a rolling boil.
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Lead With Your Heart from 2008-06-19T16:30
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Choose the Impression You Make from 2008-06-12T16:30
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Ask for What You Want from 2008-06-06T02:00
Give yourself permission to ask without apology or fear.
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Discussing Difficult Behaviors from 2008-05-15T16:00
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Leading With Your Heart from 2006-01-26T17:00
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Leading With Your Heart from 2006-01-26T09:00
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