EP 474 - How to Handle Inappropriate Customers (The Daily Coffee Pro Podcast by MAP IT FORWARD) - a podcast by MAP IT FORWARD

When customers are inappropriate with staff, action needs to be taken to keep staff safe. Knowing what that action looks like can often be challenging because the needs of staff are different. Some staff members may want leadership to confront the customer, others may not want you to approach the customer out of fear of retaliation. So what do you do? Let's explore this in this episode of The Daily Coffee Pro by MAP IT FORWARD.

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PRESENTING SPONSOR:

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This podcast is presented by the MAP IT FORWARD COFFEE ROASTERS mastermind group coached by Ante Bikic.

Register now at https://www.mapitforward.org/coffeeroastersmastermind and read what others have to say about MIF mastermind groups here: https://www.mapitforward.org/testimonials

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FURTHER INFO

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Website: https://www.mapitforward.org

Social media: @imapitforward & @mapitforwardmiddleeast

Mailing-list: https://mapitforward.org/mailinglist

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