Maximum Intake Pt. 3 w/ Jim Hacking and Gary Falkowitz 260 - a podcast by Jim Hacking & Tyson Mutrux

Today we’re sharing part three of a six part series on Intake. This isn’t your regular podcast. In this series you’ll get to listen in on actual strategy sessions between Gary Falkowitz and Jim Hacking as they dive into Jim’s intake processes.

Gary Falkowitz advises law firms, attorneys and legal organizations on the importance of creating, utilizing, managing and maximizing the intake process. He has worked with managing partners, associates, paralegals and all other support staff to assist law firms in improving their intake process and, importantly, increasing their conversion percentages. Through his years of experience, Gary has realized that accountability, implementing strong internal procedures and responsiveness are three of the most important factors to ensure a successful and efficient intake process. It doesn’t hurt that his passion for the subject matter is unrivaled. In short, Gary believes that the key to maximizing a law firm’s revenue is strongly dependent upon the ability to appropriately prioritize and adequately scrutinize the intake process.

Gary is also the author of the book,  “The Complete Guide to Law Firm Intake: Powerful Strategies To Maximize Retention and Increase Revenue”.

12:00 qualifiers and disqualifiers13:30 this is too much15:00 passing the client off16:45 cost structure17:23 not needing a lawyer23:00 this is a race25:45 who talks about the cost30:12 temporary signup35:05 outsourcing 80% of the work the lawyer does

Want to hear more from Gary?

Tune in to his MaxLawCon 2019 presentation here or watch the video here.

Or, listen in to episode 93 with Gary as a guest on the Maximum Lawyer podcast  here. 

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Further episodes of The Maximum Lawyer Podcast

Further podcasts by Jim Hacking & Tyson Mutrux

Website of Jim Hacking & Tyson Mutrux