Why You Are Losing Millennial Guests with Elliot Ammon - a podcast by Dr. Ryan Giffen

In this episode, Dr. Giffen first rants about abusive supervisors in the hospitality industry and its impact on organizations and the bottom line. Then, a long-time friend and millennial, Elliot Ammon is in the studio to discuss his perspective (from a guest point of view) of poor guest service encounters in the industry and the need for repeat business. Lastly…..on the MOD report segment, something smells like poop……yes….poop as in feces and a urine-soaked hotel mattress.

Further episodes of The Corporate Shadow

Further podcasts by Dr. Ryan Giffen

Website of Dr. Ryan Giffen