07: Top Customer Service Mistakes - a podcast by Doug Sandler and Strickland Bonner

These are the 5 things you can never do if you want to grow your business. Find out how to avoid these top 5 customer service mistakes in your business:

 

1. Failure to listen

2. Overpromise and under-deliver

3. Poor response time and lack of follow up

4. Failure to have a system

5. Failure to Care

Further episodes of The Nice Guys on Business

Further podcasts by Doug Sandler and Strickland Bonner

Website of Doug Sandler and Strickland Bonner