953 Horst Schulze: Becoming the Best in a World of Compromise - a podcast by Doug Sandler and Strickland Bonner

One of the most celebrated figures in the hospitality industry, Horst Schulze is a remarkable leader with a gift for creating a culture of service. As founding president and COO of The Ritz-Carlton Hotel Company, Horst Schulze ushered in a new world of elegance and personal service. He revolutionized the hotel industry, creating one of the most recognizable international brands, forever altering the very nature of customer service by creating a culture of ladies and gentlemen serving ladies and gentlemen. He created a legion of loyal customers by raising the bar for customer service expectations to previously unimagined levels. Under his direction, Ritz-Carlton won two Malcolm Baldrige National Quality Awards. A man of rare ability and prophetic vision, Schulze himself was named Corporate Hotelier of the World by HOTELS magazine and was awarded the Ishikawa Medal for his contributions to the quality movement. As president of The Ritz-Carlton Hotel Company, he managed an operating budget of $1.2 billion and set an international standard for personalized service.     Connect with Horst Schulze: Website: www.ExcellenceWins.com Book: Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise     Nice Sponsors: Get your free E-Book 5 Ways to Make Money Podcasting at www.Turnkeypodcast.com/gift Check out the "Entrepreneur’s Toolkit" Giveaway   Reach The Nice Guys Here: Doug- @DJDoug Strickland- @NiceGuyonBiz   Nice Links: Subscribe to the Podcast Niceguysonbusiness.com TurnkeyPodcast.com - You're the expert. Your podcast will prove it. Podcast Production, Concept to Launch   Book Doug and/or Strick as a speaker at your upcoming event. Amazon #1 Best selling book Nice Guys Finish First. Doug's Business Building Bootcamp (10 Module Course)   Nice Survey: Take our short survey so The Nice Guys know what you like.     Partner Links: Amazon.com: Click before buying anything. Help support the podcast. Acuity Scheduling: Stop wasting time going back and forth scheduling appointments   Promise Statement: To provide an experience that is entertaining and adds value to your life.   Never underestimate the Power of Nice.

Further episodes of The Nice Guys on Business

Further podcasts by Doug Sandler and Strickland Bonner

Website of Doug Sandler and Strickland Bonner