Effective Communication for a Better Practice with Burl Stamp - a podcast by Dino Watt

With broad-based experience working alongside health care professionals from the boardroom to the bedside, Burl Stamp has helped major health systems, academic medical centers and community hospitals improve bottom line, patient experience, staff engagement and patient safety results. His firm partners with health care organizations across the globe to improve performance by developing enhanced communication competencies and practices at all levels of the enterprise.

Prior to launching Stamp & Chase over 15 years ago, Burl served several leading health care organizations in executive roles.  As president and CEO of Phoenix Children’s Hospital, he spearheaded development and construction of the first comprehensive, freestanding health care campus in Arizona dedicated to pediatrics. He developed the first strategic planning and marketing department at St. Louis Children’s Hospital, where he started the highly successful Answer Line in 1989 to provide reliable, accessible health advice to families.  He went on to lead pediatric service line development for BJC Healthcare / Washington University Medical Center.

In the health care community, Burl serves as a member of the Board of Directors of SoutheastHEALTH, a regional system serving southeast Missouri and southern Illinois. He is a Fellow of the American College of Healthcare Executives and a past board member of the Society for Healthcare Strategy & Market Development of the American Hospital Association. He currently is a member of the FOCUS St. Louis 2018-19 Impact Fellows cohort, which is focusing on improvements to the community’s health care safety net through a racial lens.

Washington University in St. Louis is Burl’s alma mater, where he completed his Master in Business Administration and has served as president of the Olin School Alumni Association. He completed his BSBA at Southeast Missouri State University.

Burl is the author of The Healing Art of Communication, a health care professional’s guide to improving communication, and the creator of CAREmunication® and MyTEAM™, comprehensive professional development programs and tools designed to help health care providers improve communication among front-line managers and staff. He is a frequent speaker on communication, leadership, change management, organizational culture and business development strategy in health care organizations.

 

SHOW NOTES:

Interpersonal communication is the driver in terms of patient experience. Below are the things you need to do in order to effectively communicate with your team or patients:

1. Enter any conversation in the most focused, composed and present way.
2. Make sure that you truly understood what the other person is trying to say.
3. Respond effectively
4. Evaluate

For more information on Burl Stamp and his services, you can add him up on LinkedIn or send him an email at burl@stampandchase.com

 

REFERENCES:

1. The Healing Art of Communication by Burl Stamp

 

DINO’S BIO:

Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert.

As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event.

Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby’s, DentalTown, Ortho2, OrthoVoice, and many others.

Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.

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