#9 - Charlie Cadbury - The Future Of Communication Between Brand & Customer - a podcast by We Build Bots

During this Botcast episode, we interview Charlie Cadbury, CEO at Say It Now about what he's learnt working with major brands such as Marriott Hotels, Ministry of Sound, Virgin Media, Aviva, Greggs and BBC.

Stores using conversational commerce in the right way are said to be increasing annual revenue by 7 - 25% so we talk to Charlie about best practices, how conversational SEO works and what the future of communication looks like for brands and customers.

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