How to Make a Real Apology - a podcast by PRX and Greater Good Science Center
from 2018-10-25T13:41:42
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"I'm sorry you feel that way."
Some apologies can actually make things worse. Our Happiness Guinea Pigs, Jolenta Greenburg and Kristin Meinzer of the By the Book podcast, try a more effective way of saying sorry.
Further episodes of The Science of Happiness
Further podcasts by PRX and Greater Good Science Center
Website of PRX and Greater Good Science Center