The Slack Jaw Voice Over - Episode 16 - Professionalism and Customer Service - a podcast by Nathan Beatty

Hello everyone! So today we talk about professionalism and customer service. Frankly, they are one in the same. As I mention in the podcast, this is one area where I can say I have a TON of experience. My entire career, save one or two odd jobs, has rotated around customer service and professionalism.

So I have some tips to pass along and reminders of ways to provide good customer service and be a professional. I hope this helps give you some ideas of things you can try. Also do not hesitate to reach out with other ideas or situations we can talk about on the podcast.

One quick note I want to mention. I will sometimes mention scenarios with clients that I have come across. I want to be clear that while those situations may have happened, they may not have happened to me AND details have been changed. I'm sure you can understand why. These are just examples that I have run into myself or someone else has told me about. It's a sticky situation to use client examples because I don't want to alienate a client here. So I wanted to put this disclaimer in there somewhere. (It will probably make it on the page in permanent place sometime soon.) I mention this now so you know if you tell me a situation about a client, I will be sure to keep your name, their name, and any "telling" details out of it so you won't get in trouble with a particular client. I want this to be a safe place for us to talk and help each other.

OK, now with that out of the way I will let you go. Thanks again and I'll be talking to you soon!

As always, drop me a line.  You can subscribe to the podcast by clicking the RSS feed button over to the right there, or you can look us up on iTunes.  To download this episode click here.  If you like what you hear, go ahead and give us a 5 star review on iTunes. It would really help us out. Also, don't forget to check out ourPatreon page. Thanks again and I look forward to talking to you soon! Take Care!

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