Roy Atkinson - How Technology and Teamwork Come Together to Serve - a podcast by Gregg Gregory, CSP

Roy Atkinson has an extensive background in information technology service management (ITSM).  He has done vast amounts of research in the IT industry, as well as written a number of articles about technology in the service industry.

In this episode Roy talks about how knowledge-centered service and teamwork come together.  Technology is one aspect of service, and he shares his thoughts on how people make the difference, especially as it relates to knowledge sharing.

Further episodes of The Teamwork Advantage a Gregg Gregory Podcast

Further podcasts by Gregg Gregory, CSP

Website of Gregg Gregory, CSP