Why You Should Never Trust A Silent Customer - a podcast by Sean DSouza

We tend to think all is well with the world when no one complains.

Yet, most customers rarely complain. Instead, they just walk out of the door, without saying a word.

A silent customer is not necessarily an asset.

How can you get your customer to be a little more 'noisy'—and why you should start now.

Further episodes of The Three Month Vacation Podcast

Further podcasts by Sean D'Souza

Website of Sean D'Souza