S02E12: Post Merger Operational Scalability - a podcast by Sultan Ghaznawi

 

In this episode, we welcome Paul Doherty back once again to discuss post merger operational scalability in language services organizations. Most mergers happen for the purpose of expanding sales and operational footprint and if not done right, the two merged organizations will experience chaos when combining the operations teams.

We cover the following topics in this episode, please see the time-code for easy access:

1. How to market yourself
 02:25
2. Operational Scalability
07:14

3. Why do companies want to acquire another company
08:40
4. The mindset of the buyer
11:25
5. What is supposed to change and what should stay the same
15:58
6. Is there a template for scaling up an operation
18:58
7. The role of training in process improvement
31:25
8. How to maintain talent
32:24
9. The right time and the wrong time to publish a new organisation chart
35:03
10. How do you know you have reached the next level
38:15
11. The complexities and complications of implementing a change program
44:12
12. How to deal with growing pains
40:58
13. Why is it so hard to scale up a one million dollar revenue company
41:50
14. What is the role of management
43:06
15. The role of broker firms
44:20
16. Final words of wisdom
45:44

Paul is a seasoned industry veteran with multiple mergers, acquisitions and executive roles under his built, his advice and insights are applicable to every organization within this category.

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