Deming Lens - Episode #14 - June 2018 - a podcast by The W. Edwards Deming Institute

Topics in this episode include:

• Attempts to copy examples of success from Japanese companies

• The need to learn, first, why something works, before copying examples

• Copying examples is alive and well in the 21st century

• If systems are different, to copy is to invite disaster

• Copying is about catching up, not surpassing

• “Theory is a window into the world”

• “Theory leads to prediction”

• The benefit of asking "Where did this theory come from?"

• The benefit of asking "What other theories might we try?"