Deming Speaks - Episode #20 - 1992 - a podcast by The W. Edwards Deming Institute

from 2018-11-02T09:00

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In our 20th episode of Deming Speaks, this 26-minute excerpt from a 1992 lecture by Dr. Deming includes his thoughts on the topics below:

(This is the first part of the lecture, with part 2 to follow in our 21st episode)

Why transformation is not enough?
The individual components of a system will reinforce each other to support the aim of the system
SoPK provides a lens, a new map of theory to understand the organizations we work in
SoPK comes from outside and by invitation
A system cannot understand itself
The transformation will require leaders
Ice and water
The First Step is transformation of the individual
Letter from a spouse who learned about win/win
Who wishes to do business with a loser?
Having a basis for judgement and for transformation of the organization you belong to
Help people pull away from their current systems, without guilt about the past
A better word than transformation is metanoia
Anyone may present to his boss only good news
Appreciation of common and special causes of variation
A system must be managed!
Communication and cooperation
High and low interdependence

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