SDGC19 Special / Marc Stickdorn 'Customer Journey Map Ops' - a podcast by This is HCD

We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing
Marc on TwitterSmaply.com

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Further episodes of The Human Centered Design Podcast (Premium)

Further podcasts by This is HCD

Website of This is HCD