Mitie’s NPS Success Story - a podcast by TLF Research

In the latest edition of Customer Insight, our feature article is based on an interview that Stephen conducted with Tina Hobart and James Maguire from Mitie. In it they discuss the combination of customer research and account management, driven by top level commitment to the customer, that has led to a rapid improvement in Mitie’s… Continue reading Mitie’s NPS Success Story

Further episodes of TLF Gems

Further podcasts by TLF Research

Website of TLF Research