The Interview – Albert Evans - a podcast by TLF Research
from 2021-12-16T11:13:08
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In this episode Stephen spoke to Albert Evans of ContactEngine to chat about the role of behavioural science in customer experience. Albert is writing a series of articles on behavioural science for Customer Insight (starting with this one), and it was really good to talk it all through, compare notes, and share a few bugbears!… Continue reading The Interview – Albert Evans
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