Podcasts by TMA Practice Well

Ask the Expert: Myths of Medical Records from 2023-11-30T05:30

TMA's Ask the Expert series answers physicians' questions on a wide range of practice management and regulatory topics. In this episode, staff experts will take on questions about medical record...

Quick Tip: Avoid TMB Notices from 2023-11-17T15:00:32

During the pandemic, there was a significant reduction in the volume of complaints filed with the Texas Medical Board (TMB) and investigation notices issued by the board. Now, the board has begu...

Using Vaccine Informed Practice to Navigate the New Normal from 2023-10-05T16:02:40

A new survey of Texas residents sheds some light on how patients are influenced by vaccines. Recorded at TexMed 2023, Dr. Mary Manis shares some of the survey findings and offers tips to improve...

Opioid Stewardship from 2023-09-21T12:41:49

Dr. Andre Chen, a Board Certified Addiction Medicine specialist in practice at Advanced Pain Care in Austin, TX provides guidance on opioid stewardship and substance use disorders. This program ...

Use Your Words Wisely: The Impact of The Physician’s Verbiage In Conversations Of Goals Of Care from 2023-09-08T15:22:45

The weight of the physician’s words can be monumental, driving medical decision-making by the patient and other decision-makers. An internal medicine physician and board-certified palliative med...

Quick Tip: Documentation and Medical Necessity from 2023-08-24T05:55

TMA coding expert and guest provide some quick tips to improve documentation and avoid claim denials. Looking for more help? Get billing and coding help from TMA at Listen

Quick Tip: Easy Ways to Elevate Patient’s Customer Service from 2023-01-19T10:23:42

Providing healthcare involves very personal interactions and as such require not only excellent technical knowledge and skills, but excellent people skills as well. TMA consultant Teri Deabler i...

Hot Topics: Sticky HR Issues from 2023-01-05T06:00

Of all the expenses your practice incurs, few are as significant — and perhaps avoidable — as unhappy, unproductive employees and employment law issues.  In this CME to Go episode experts discus...

Hot Topics: Noncompete, the Most Common Restrictive Covenant from 2022-04-14T00:15

You may not focus on the noncompete clauses of your employment contract when you land that job. You should, however - they are very prevalent in these contracts and can have a big impact on wher...

Quick Tip: Incident-To and Telehealth Changes from 2022-03-31T00:15

Carra Benson, TMA Practice Management & Reimbursement Services Manager, provides an update on incident-to, telehealth codes, and a series of coding modifier descriptors that have already taken e...

Reach More Patients Through Your Website from 2022-03-17T01:00

An important part of any practice’s plan is to stay accessible to the patients you have today and to future patients. Your practice website is a key tool for patient access. Jonathan Sibio with ...

Hot Topics: Cautionary Contracting Tales from 2022-03-03T15:27:31

Health care attorney Amanda Hill has helped many physicians avoid bad contracts and sometimes even back out of one after the fact. In this hot-topic episode, Ms. Hill shares cautionary tales fro...

Website Must-Haves for Better Patient Communications from 2022-02-24T05:00

Your website is your billboard, your marquee, your business card that patients will find when searching to schedule an appointment or choose a new doctor. Play this CME to Go episode to learn th...

Quick Tip: Interviewing&Hiring from 2022-02-10T11:57:57

Many physicians are struggling to keep their medical practices staffed. TMA’s resident human resources expert shares tips for interviewing and hiring staff for your practice. Get more help on th...

An Expert’s Tips for Personal Safety from 2022-01-27T12:00

“We are living in the days of rage – “ says Fred Burton, personal safety expert and former counterterrorism special agent. How will you respond if attacked? Mr. Burton shares personal safety and...

10 Tips for a Prosperous Year from 2022-01-13T13:09:15

Get 10 practical actions physicians and practice managers can take now for a prosperous year. Carra Benson, manager of practice management and reimbursement services and her team helped Texas ph...

Happy Holidays from 2021-12-16T04:00

To all of our listeners, Thank you for a great year. We’re working on new content and taking time to celebrate the holidays with our loved ones. TMA Practice Well will be back in January. We wis...

Create High-Functioning Teams Using Evaluations from 2021-12-02T00:01

If you have a superb team, you want to keep them, and if you have a team that struggles, you want to help them improve. You want a high-functioning team that supports your busy practice.

Quick Tip: Personal Safety Against Attacks from 2021-11-18T11:30

Former counterterrorism special agent and personal safety expert Fred Burton shares practical tips physicians and their staff should use to prevent and if need thwart physical attacks. For more ...

Ask the Expert: Employee Vaccinations from 2021-11-04T16:18:35

Experts in employment law and human resources answer questions from Texas physicians about vaccine requirements for employees. To claim CME for this episode and to access additional resources go...

Creating and Retaining High Functioning Teams from 2021-10-21T13:54:19

Creating and retaining high functioning team doesn't have to be a challenge. TMA practice consultant, Teri Deabler, shares processes for identifying the best candidate for your medical practice ...

Ask the Expert: Guidance to Policies and Procedures from 2021-10-07T00:05

This Ask the Expert episode provides access to professional experts who answer the questions that come to mind after you have implemented your medical practice policies and procedures manual. Ex...

Vaccine Hesitancy and the HPV Vaccine in Texas from 2021-09-23T09:43:20

Although skepticism about vaccines exists among a broad array of Texans, conversation and an open mind can help reluctant patients come around. Guest host Lynn Stewart, MD shares talking tips an...

Quick Tip: Reimbursement, Review, and Resolution Help from 2021-09-09T00:05

Physician members can access a wealth of expert advice and practical information from the Texas Medical Association. This episode spotlights a popular member benefit, TMA’s reimbursement, review...

Ask the Expert: Billing, Supervision, and Delegation for Non-Physician Practitioners from 2021-08-26T00:05

Expert guests answer questions about billing for NPP services, including billing incident-to, and frequent questions about supervision. To claim CME for this episode and access additional resour...

Communication Skills for Dealing With Difficult Patients from 2021-08-12T00:05

A difficult patient can be any patient, from one who has multiple symptoms or is noncompliant, to someone who is just angry or receiving bad news. Boost your communication skills and learn techn...

Transition to Value-Based Care: A Phased Approach from 2021-07-29T00:15

The COVID-19 pandemic has revealed many vulnerabilities in health care and the economy, and in no small measure, in the fee-for-service payment model that undergirds volume-based physician pract...

Ask the Expert: e-Prescribing of Controlled Substances from 2021-07-15T00:05

Texas physicians are required to electronically prescribe all controlled substances (Schedules II-V) unless an exception applies, or a waiver is granted. Expert guest answer frequent questions f...

Ask the Expert: Social Media and Your Online Reputation from 2021-07-01T00:01

A technology lawyer and a digital communications expert answer frequent questions about using social media in a medical practice to build your online reputation – and to protect it. Claim CME fo...

Ask the Expert: COVID-19 Vaccine Billing&Coding Aspects from 2021-06-17T07:25:25

Expert guests answer questions about coding and billing for the COVID-19 vaccines. Moderated by a Texas Medical Association quality practice consultant, experts in billing and coding, public hea...

Residents: Planning for Independent Practice from 2021-06-10T00:01

Decisions you make today will affect you and your practice for years. That’s why launching an independent practice takes careful planning, no matter what drives you to take this giant step into ...

Ask the Expert: HR and Employment Issues in the COVID-19 Era from 2021-05-27T00:10

Expert guests answer questions about the COVID-19 vaccine for staff, mask requirements, and unemployment and other benefits. Sheri Williams, TMA associate vice president of human resources, and ...

Residents: Preparing for Interviews from 2021-05-20T00:01

You’re finishing residency and starting your job search – what do you need to do and know to sell yourself successfully? Yvonne Mounkhoune, a TMA practice management consultant, walks you throug...

Trauma Informed Care: Noncompliant or Traumatized? from 2021-05-06T00:01

What is trauma, and how can trauma-informed care enhance a physician’s interactions with patients? TMA Public Health Analyst Deanna Cureton hosts this episode in which Valerie Smith, MD, and Joy...

Public Speaking: It's an Art from 2021-04-22T00:15

Even seasoned speakers get anxious before giving a talk. Their secret: They know to channel anxiety into energy. Learn more speaking tips like this! Claim CME for this episode at Listen

Ask the Expert: 21st Century Cures Act from 2021-03-25T07:51:32

Shannon Vogel, TMA’s AVP of Health Information Technology and Jeff Drummond, JD, partner at Jackson Walker Dallas answer physician's questions about the 21st Century Cures Act. To claim CME and ...

Quick Tips: CLIA from 2021-03-11T05:00

CLIA issues five types of certificates depending on the complexity and range of testing a lab performs. TMA practice management and reimbursement manager Carra explains the types of certificates...

Residents: Preparing for Practice from 2021-02-25T09:03:06

After a long journey, your hard work is coming to fruition; in less than two years you’ll be in medical practice. Now is the time to plan your move from residency to practice. We can help you ge...

Keys to an Effective Business Plan from 2021-02-12T09:17:01

A strong business plan is key to launching a new patient service or opening your practice. Learn a methodical, practical approach to creating a business plan. Claim CME for this episodes at Listen

The Business of Value-Based Care from 2021-02-02T11:16:08

In this second episode of the Value-Based Care series you'll get a closer look at the business side of value-based care. Claim CME for this episodes at ...

Preventing Embezzlement&Employee Theft from 2021-01-14T12:13:56

Three out of four physicians will likely experience employee theft and embezzlement. TMA practice consultant, Mollie Mailman, provides strategies to protect you and your practice. Claim CME for ...

Leasing Tips for Physicians from 2020-12-08T10:44:47

A long term lease contract your didn’t negotiation correctly can be a huge burden. TMA practice consultant, Mollie Mailman and Jeremy Burroughs, with CARR Healthcare real estate discuss the curr...

COVID-19: How to Stay Healthy This Holiday Season from 2020-11-16T10:13:50

Is it possible to have some holiday fun without risking exposing loved ones to the coronavirus? Texas Medical Association COVID-19 Task Force physician member Trish Perl, MD, discusses how to sa...

Sound Policies for Collecting Patient Payments from 2020-11-03T11:05:55

Avoid chasing patient receivables and dealing with increased levels of uncollectible patient responsibility dollars. TMA practice consultant, Mollie Mailman, walks you through sound financial po...

Fundamentals of Value-Based Care from 2020-10-19T14:10:04

COVID-19 has highlighted the vulnerability of volume-based care and your practice’s viability. Is value-based care the answer to diversifying fee-for-service income? Claim CME for this episodes ...

6 Steps to Marketing Your Practice from 2020-10-01T17:44:46

TMA director of marketing, Lena Banks, shares six steps to creating and implementing marketing strategies that fit your practice. Claim CME for this podcast at from 2020-07-24T14:00:02

Family violence is not a simple problem even outside of a global pandemic. During COVID-19, it becomes yet more complicated. A guest panel of four physician experts in family violence, intimate ...

Remote Patient Monitoring from 2020-06-19T15:54:38

Curious about remote patient monitoring, (RPM)? Yvonne Mounkhoune, a TMA practice management consultant, discusses considerations for RPM and tips to mitigate risk. To claim CME for this podcast...

COVID-19: Paycheck Protection Program FAQs from 2020-06-15T10:33:31

Many physicians turned to the federal Paycheck Protection Program (PPP) to address cash flow concerns resulting from the COVID-19 pandemic shut-down.  Heather Bettridge, associate vice president...

COVID-19: Quick Tip - E&M Coding from 2020-05-26T16:15:40

Carra Benson, TMA practice consulting associate, provides clarification on evaluation and management coding for time and medical decisionmaking during COVID-19. For more help go to  from 2020-05-07T10:48:27

With so many physicians experiencing intense situations during COVID-19, the mental and physical effects will start to surface even in the most resilient. Austin psychiatrist and internal medici...

COVID-19: Reopening Your Practice from 2020-05-06T09:34:04

Heather Bettridge, TMA’s AVP of Physicians Services provides tips to help you prepare for a post-COVID-19 surge of patients, and spot changes you can make to help ensure the financial and operat...

COVID-19: Payer Updates from 2020-04-27T10:07:41

Heather Bettridge, associate vice president, TMA Practice Management Services, and Carra Benson, TMA practice consultant and certified coder, discuss the evolving set of temporary payer policies...

COVID-19: Patient Behavioral Health from 2020-04-22T12:21:20

COVID-19 has impacted almost every facet of our everyday lives. Valerie Smith, MD, co-chair of TMA’s Subcommittee on Behavioral Health, and Anna Stelter, TMA public health policy analyst discuss...

COVID-19: Telemedicine Update from 2020-04-20T11:20:15

Telemedicine is at the front and center as the way to see and consult with patients, but there are a lot of questions around changes because of COVID-19. Shannon Vogel, TMA’s Director of Health ...

COVID-19: Change Management from 2020-04-17T12:50:46

The COVID-19 pandemic is poised to be a permanent game-changer. For change to succeed long-term, however, you need to guide not just a project but also the people involved. Heather Bettridge, TM...

COVID-19: Human Resources Update from 2020-04-15T18:10:27

Sheri Williams, TMA’s Director of Human Resources and Abby Paige, TMA's Assistant General Counsel discuss recent changes to employment regulations as a result of COVID-19. If you’re concerned or...

COVID-19: Infection Control&Prevention from 2020-04-01T14:58:48

Charles Lerner, MD, an infectious disease specialist and consultant to TMA's Committee on Infectious Disease, and TMA Media and Public Relations Director Brent Annear discuss how to combat the s...

Quick Tips: Getting Started in Telemedicine from 2020-03-24T14:11:35

Ogechika Alozie, MD, TMA COVID-19 Task Force member and Shannon Vogel, TMA's Director of Health Information Technology discuss getting started with telemedicine. For more information and resourc...

Quick Tips: KPIs&Benchmarks Part III from 2020-02-18T12:27:56

The final episode of a three-part series where a TMA practice consultant and office manager of a busy surgical practice discuss the right reports for tracking the success of your practice. 

Quick Tip: KPIs&Benchmarks Part II from 2020-02-04T10:13:10

Part two of a three-part series where a TMA practice consultant and office manager of a busy surgical practice discuss the right reports for tracking the success of your practice. 

Check...

About TMA Practice Well from 2020-01-21T14:13:56

Come here for quick lessons and impactful conversations covering the business of medicine topics from staffing strategies to billing best practices.  We’d love to hear your thoughts and suggesti...

Quick Tip: KPIs&Benchmarks Part I from 2020-01-21T13:08:12

Part one of a three-part series where a TMA practice consultant and office manager of a busy surgical practice discuss the right reports for tracking the success of your practice. 

Check...

Hiring Tips from 2020-01-07T11:59:24

TMA practice management consultant and HR manager discuss ins-and-outs of finding, interviewing, and hiring the best candidate for your busy medical practice.  Access the tips mentioned in the p...