Podcasts by Towards a Smarter World

The Future of Design is Human-Centered: Insights from Doug Powell from 2023-04-05T11:09:16

Join us for an insightful conversation with award-winning designer Doug Powell as we explore the critical role of a unified design system in an enterprise. Discover how a human-centered approach...

Streamlining Operations with Unified Terminology from 2023-02-10T11:13:55

Successfully launching Terminology Operations – hear how Kelly Lawetz, the Director of Unified Content got it done at Genetec! In this podcast interview we explore her approach.

Innovating Skillsets and Moving Projects Forward with Lisa Trager from 2022-08-22T14:19:22

Learn lessons ranging from the benefits of content modeling to hurdles with department silos and role limitations with Lisa Trager from Verizon.

Kate Kenyon from JP Morgan CHASE employed content models and the lessons she learn from building a Content Operations practice fr...

The Expanded Role of Digital Asset Management with Theresa Regli from 2022-05-23T10:52:28

Listen to Theresa Regli as we explore the many aspects of managing data and digital assets, and how customer experience tools and approach...

Making Content Matter with Candi Williams from 2022-03-01T11:24:45

Listen to our Podcast with Candi Williams of BUMBLE as we explore the many aspects of content creation and strategy.

Listen

Making the Case for a Content Services Organization with Simon McEvoy from 2022-01-31T16:34:13

Simon McEvoy joins as we look at how teams are improving and moving content forward. The ultimate solution is having content as its own functi...

Making the Case for a Content Services Organization with Simon McEvoy from 2022-01-31T10:34:13

How are teams improving and moving content forward? The ultimate solution is having content as its own function across an enterprise with its own roadmap.

Listen

Making Content Strategy Tangible with Carrie Hane from 2020-10-22T17:03:51

A discussion on the human element of content strategy and how to have effective discussions and tangible results across silos to build intelligent content Read the full transcript at  Listen

Digital Policy: Powering Operations, Innovation, and Velocity with Kristina Podnar from 2020-08-07T14:06:55

Explore the role digital policy plays in accelerating content operations, encouraging innovation, and speeding up content velocity.

Listen

Unifying Technical Content Sets into a Broader Ecosystem with Tom Johnson from 2020-02-12T12:51

Is unifying technical content sets into a broader ecosystem an impossible journey? Learn how it was done with Tom Johnson of Ray Gallon as we discuss artificial intelligence, information 4.0, the role of machines, and how humanism fits into the expanding content ...

Leading Teams Towards Next-generation Customer Experiences with CXO Todd Unger from 2019-12-06T09:53:57

Hear insights on leading customer experiences teams from the American Medical Association’s Chief Experience Officer, Todd Unger.

Listen

Content Superheroes with Alan Porter from 2019-10-04T13:04:40

Join Alan Porter for stories of industry content superheroes fighting and overcoming corporate challenges.

Visit Patrick Bosek, CEO and founder of easyDITA, discusses the future of structured authoring in this engagi...

Championing Enterprise Content Strategy from 2019-04-18T14:24

Learn how to champion enterprise content and why forming cross-functional forums helps solve problems faced company-wide.

Adolfo Hernandez, CEO of SDL, talks on the emerging use of machine learning, machine linguistics, and ...

Bridging Silos with Unified Content Portals from 2018-12-04T19:49

Jim Edmunds, CEO of Ingeniux, discusses key forces in bridging silos, providing adaptive cu...

Content Strategy Roles and Landscape from 2018-10-17T18:57

Hilary Marsh, president and chief strategist of the Content Company, talks on the roles of content...

Creating Content Ecosystems from 2018-08-30T18:20

Beginning with discussing LavaCon's aim of coordinating content strategy across silos, Jack Molisani spe...

The Evolution Within Techcomms with Scott Abel from 2018-06-22T18:37

Cruce speaks with Scott Able, the Content Wrangler, about the changing dynamics within enter...

The Semantic Web and Linked Data with Teodora Petkova from 2018-04-30T19:37

Teodora Petkova, a philologist fascinated by the metamorphoses of text on the web, discusses the Semantic Web and Linked Data. What is...

On Bots, AI and Content Strategy from 2017-02-07T21:25

A look into the future of AI, human-bot interactions, and the direction of content strategy with Intercom's Elizabeth McGuane.

Exploring Customer Experience Management with Karol Jarkovsky from 2016-06-15T14:31

Karol Jarkovsky, Director of Product at Kentico Software, discusses how Customer Experience Management (CEM) has changed since Kentico's...

​Making Content Memorable with Dr. Carmen Simon from 2015-10-25T05:25

[A]'s Cruce Saunders interviews Executive Coach and Co-Founder of REXI Media, Dr. Carmen Simon. Dr. Carmen explains the potential impact content can make on the memory of our customers. She shar...

Confronting Digital Change with Lisa Welchman from 2015-10-24T15:28

[A]'s Cruce Saunders interviews Lisa Welchman, President of Active Standards and author of "Managing Chaos." Welchman shares how standards govern what we do and how we collaborate. In this postc...

Examining the Internet of Things​ with Mark Lewis from 2015-10-23T16:21

[A]'s Cruce Saunders interviews Mark Lewis, Content Engineer and DITA Educator at Quark. Lewis is the author of Digital Metrics 101, and recently presented "Intelligent Content and the Internet ...

Talking Content Strategy with Noz Urbina from 2015-10-22T17:19

“We organize people into departments and hierarchical [Christmas] trees … but client experience traverses the entire bottom of the Christmas tree and the client does not care where in the organizat...