Episode 18: Small Changes, Big Impacts (Feat. Julie Bonnema) - a podcast by JP Owens

For more than 17 years at Peoples Bank, Julie Bonnema has overseen the evolution of digital banking, from its online infancy in the 2000s to today's ubiquitous mobile services. This week, she shares what she's learned as VP, Digital Transformation Manager, with Elliott and JP. Plus: Julie's snowplowing, T-stopping, hip-whipping experience as a roller derby athlete!

Julie Bonnema is the VP, Digital Transformation Manager, at People Bank, where she has worked for over 17 years. She has played a key role in evaluating and implementing digital technology to improve both the customer and employee experiences, from developing the company's first mobile banking system to implementing Salesforce and nCino platforms.

Elliott Spence is a Principal Consultant at Silverline with eight years of experience designing and implementing Salesforce Solutions. Prior to Silverline, Elliott was a Senior Digital Product manager with First Financial Bank, where he grew the Salesforce practice to over 1,600 users and led the Salesforce implementations to Marketing, Customer Service, Retail Bank, and Mortgage.

JP Owens is the Managing Director of Banking and Lending at Silverline. JP partners with banks and credit unions to help them identify new ways to leverage technology solutions that drive transformation, growth, and measurable ROI. JP formerly served as the Director of Digital Product Experience at First Financial Bank, where he led multiple functional teams within the Digital organization and was responsible for vision, delivery, and execution across Digital channels.

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