Let's Talk: Tourism Resilience, Self-Reliance and New Work | Eugen Triebelhorn, Travelperk&Valentin Gruber, HomeToGo - a podcast by ITB

We encounter the term and concept of resilience in many aspects of life. People asked about how they’d define it, might say it is about one’s ability to bend but not break, bounce back, and perhaps even grow in the face of disadvantageous or negative life experiences. The American Psychological Association (2014) defines resilience as “the process of adapting well in the face of adversity, trauma, tragedy, threats or even significant sources of stress.” Sure, this definition gives you the gist – but it does not reflect the complex nature of resilience and its biological, psychological, social and cultural factors that interact with one another: Just because one adapts well to stress in a workplace, this does not mean they also do so in their personal life. At work, especially New Work, resilience plays a major part – particularly relevant in our era. The Covid-19 pandemic we have been facing for almost two years completely turned our already rapidly changing world of work upside down. It gave New Work another digitalization boost. And even companies that had long opposed digital change had to resort to digital solutions. The pandemic obviously also had an impact on tourism. Which is what Tourism Resilience is about: an industry’s need, to adapt to those current challenges.
In economic jargon, self-reliance refers to the inward development of a country – meaning that it does not export raw materials but uses them in its own country. On an individual level, self-reliance is described by the Cambridge Dictionary as “the quality of not needing help or support from other people”. Therefore, self-reliance is the ability to rely on your own efforts, abilities, powers and resources, rather than that of those around you. Apart from an individual’s or a country’s, this can also be transferred to a company’s self-reliance – which is what we especially want to focus on in this podcast.

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